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Client Relations Specialist
2 months ago
As a Client Relations Specialist at Laboratory of Florida LLC, you will be essential in maintaining and enhancing client relationships, particularly with assisted living facilities catering to the elderly. This role involves regular visits to approximately 15-20 accounts daily to ensure they are equipped with the necessary collection supplies, literature, and information to meet the clinical testing requirements of their residents.
Your responsibilities will include promptly addressing client inquiries and fulfilling requests for additional information or assistance. We seek a candidate with a foundational understanding of medical terminology and laboratory testing, coupled with outstanding communication abilities, a friendly demeanor, meticulous attention to detail, and a strong desire to learn and grow within the role.
In this position, you will primarily drive a company vehicle to meet with nursing directors at assisted living facilities, while also occasionally coordinating meetings for senior management as required. Supporting marketing initiatives and consistently nurturing client relationships are vital components of this position.
To be considered for this role, candidates must possess a high school diploma or equivalent, demonstrate excellent phone communication skills in English, and preferably have some proficiency in Spanish, as some clients may prefer communication in that language. A compassionate personality and genuine concern for client needs are also essential.
At Laboratory of Florida LLC, we take pride in delivering exceptional service to physicians and their patients. Our environment is fast-paced, yet we prioritize customer service and individualized attention to every account and patient.
If you are enthusiastic about fostering relationships, possess excellent communication skills, and are dedicated to providing top-notch customer service, we encourage you to explore this opportunity.
