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Referral coordinator

2 months ago

Jacksonville, Florida, United States ChenMed Full time

Exciting Opportunity at ChenMed

Are you a forward-thinking and dynamic individual looking to make a meaningful impact in the healthcare industry? ChenMed is on a mission to revolutionize healthcare for seniors, providing top-quality services and truly changing lives for the better.

As a Care Coordinator at ChenMed, you will play a pivotal role in ensuring seamless patient care and coordination. Here's what the role entails:

  • Serve as the central point of contact for patient referrals, ensuring efficient processing and allocation to appropriate providers.
  • Coordinate appointments and transitions of care to guarantee continuity and quality of services.
  • Utilize web-based platforms for referral authorizations and communicate effectively with patients and healthcare professionals.
  • Deliver exceptional customer service to both internal and external stakeholders.
  • Handle all referral-related inquiries promptly and professionally.
  • Work collaboratively with a multidisciplinary team to enhance patient outcomes.
  • And more

Key Skills and Qualifications:

  • Proficiency in medical terminology and coding.
  • Demonstrated organizational skills and ability to prioritize tasks efficiently.
  • Experience in healthcare settings with a focus on Medicare programs.
  • Strong communication skills and attention to detail.
  • Proven ability to work effectively with diverse stakeholders.
  • Knowledge of Microsoft Office Suite and other relevant software.
  • Preference for bilingual candidates with fluency in English.

Requirements:

  • High School diploma or equivalent.
  • Minimum of 1 year of referral experience in healthcare.
  • Experience with web-based insurance platforms preferred.
  • Familiarity with Medicare Advantage population is a plus.
  • Medical Assistant certification and CPR training advantageous.

If you are passionate about making a real difference in the lives of seniors and are looking for a rewarding career in healthcare, ChenMed offers a supportive work environment with competitive compensation, comprehensive benefits, and opportunities for professional growth.

Join us at ChenMed and be part of a team that is dedicated to enhancing the well-being of our communities every day.