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Senior Meeting Coordinator
2 months ago
We are seeking a Senior Meeting Coordinator to join our team at Concord Hospitality.
Key Responsibilities:
- Deliver exceptional customer service to both internal stakeholders and external clients, ensuring a seamless experience for event planners and participants, aimed at fostering repeat and referral business.
- Respond promptly and professionally to inquiries from internal partners and external clients, ensuring clear and concise communication that reflects the standards of Concord Hospitality.
- Oversee and manage all facets of pre-event, event, and post-event logistics: meticulously track, detail, and communicate specifics of each assigned event and group, including room allocations, meeting venues, special arrangements, group history, and other essential documentation.
- Acquire comprehensive knowledge of the hotel's food and beverage offerings, pricing structures, and presentation styles, as well as the hotel's event spaces and audiovisual capabilities.
- Exhibit outstanding time management, self-motivation, and organizational skills with a strong emphasis on detail.
- Assume a supervisory role at the front desk, working up to two shifts weekly.
- Complete necessary accounting logs and reports.
- Manage hotel Accounts Receivable collections and maintain accurate records.
Benefits:
We provide competitive compensation. Full-time employees are eligible for a comprehensive benefits package, which includes medical, dental, and vision insurance, life insurance, short-term and long-term disability options, 401K plans, tuition assistance, discounted accommodation rates at Concord-managed properties, along with training and development opportunities for career advancement.
Why Choose Concord?
Concord Hospitality is committed to investing in its employees through training and development at all levels, from interns to executive leaders. Our "Associate First" culture fosters personal growth both within the workplace and beyond. We take pride in recognizing our associates for their dedication and commitment to excellence. We value work-life balance, diversity, and our mission to deliver the highest quality customer service and accommodations in every market we serve. Our company is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Our associates embody our spirit with our national company cheer heard throughout North America.
We are dedicated to promoting diversity and inclusion, striving to be a "Great Place to Work for All."
Salary range is $43,517-$54,395 based on experience.
