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Community and Family Support Coordinator

2 months ago

Jacksonville, Florida, United States Lutheran Services Florida Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a dedicated Community and Family Support Coordinator who is passionate about making a positive difference in the lives of individuals and families.

Role Overview:

The primary focus of this position is to leverage advanced expertise in social services to provide essential support and resources to families enrolled in the Head Start/Early Head Start program. Key responsibilities include: 1) Overseeing eligibility, recruitment, selection, enrollment, and attendance processes, 2) Promoting parent involvement, 3) Delivering comprehensive health, mental health, and nutritional support, 4) Fostering partnerships with families to help them identify their goals and strengths, 5) Assisting in the creation and execution of family partnership agreements, and 6) Managing and maintaining detailed family records.

Core Responsibilities:

Social Services
  • Establish collaborative relationships with parents to build trust and respect.
  • Assess family needs for social services and develop tailored plans to address those needs.
  • Document and follow up on all referrals made to families.
  • Develop Family Partnership Agreements (FPA) within 45 days of enrollment, identifying family strengths and goals.
  • Facilitate ongoing follow-up on FPA goals with families.
  • Provide personalized community resource information to families.
  • Connect families with relevant community agencies and assess the effectiveness of assistance.
  • Maintain partnerships with community organizations to address the needs of families with young children.
  • Report any suspected child abuse or neglect in accordance with established procedures.
  • Participate in community boards relevant to assigned Head Start/Early Head Start sites.
  • Stay informed about community resources through regular engagement with major agencies.
Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA)
  • Implement and document recruitment and enrollment processes for eligible families.
  • Ensure timely enrollment of prospective families.
  • Maintain enrollment levels and address vacancies promptly.
  • Verify eligibility for enrollment accurately.
  • Monitor attendance and address any participation issues.
Parent Engagement
  • Organize and facilitate monthly parent committee meetings, maintaining accurate records.
  • Ensure representation of assigned center sites at Policy Council meetings.
  • Coordinate parent engagement activities through support groups.
  • Develop a comprehensive parent engagement program tailored to individual needs.
  • Facilitate effective communication between parents and staff.
  • Encourage volunteerism among parents within the program.
  • Support parents in collaborating with community members on initiatives of interest.
  • Assist families in transitioning between program phases.
Health
  • Assist with child health screenings and understand referral requirements.
  • Promote wellness and establish medical and dental homes for children and families.
  • Provide health education activities responsive to parent needs.
  • Support families in completing necessary disability paperwork for children.
Recordkeeping
  • Prepare transition plans for Early Head Start children.
  • Document family partnership efforts and track outcomes.
  • Collect and manage data related to child and family services.
  • Maintain accurate and confidential records of all interactions.
School Readiness
  • Collaborate with center staff to align family goals with classroom activities.
  • Share relevant information with teachers to ensure coordinated services.
  • Participate in parent-teacher conferences and team meetings as needed.
Program Operations
  • Engage in planning and evaluating family and community engagement objectives.
  • Participate in professional development opportunities to enhance skills.
  • Maintain confidentiality regarding all program participants.
  • Perform other related duties as assigned.
Physical Requirements:

Must be able to lift at least 45 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

Qualifications:

A Bachelor's Degree in Social Work, Human Services, or a related field is required.

Experience:

A minimum of two years of experience working with children and families in a social services setting is preferred.

Additional Requirements:

Certification in First Aid and CPR is required within three months of hire, along with successful completion of background checks. Bilingual candidates are preferred.

Skills:
  • Strong knowledge of social work principles and practices.
  • Understanding of human development and health.
  • Familiarity with local social and health services.
  • Proficient in data entry and management.
  • Effective communication skills, both oral and written.
  • Ability to analyze and interpret complex information.
  • Basic computer skills.
Why Join LSF?

LSF offers a diverse range of programs across Florida, providing opportunities for staff to grow while making a meaningful impact in the community.

Comprehensive Benefits Package:
  • Medical, dental, and vision coverage.
  • Access to telehealth services.
  • Employee Assistance Program (EAP).
  • Long-term disability insurance.
  • Employer-paid life insurance.
  • Flexible spending accounts.
  • Generous paid time off and holidays.
  • Retirement plan with employer matching.
  • Tuition reimbursement opportunities.
Lutheran Services Florida is committed to diversity, equity, and inclusion in all aspects of our work.