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Facets Configuration Engineer I/II/III

2 months ago

New York, New York, United States Univera Healthcare Full time

Job Description:

Summary:

The Configuration Engineer is responsible for utilizing agile development methodologies to analyze, develop, and unit test system solutions in response to business requirements. The Engineer is expected to understand requirements, develop work plans, identify appropriate designs, code to the design specifications, and complete appropriate unit testing to ensure a quality solution delivery. The Engineer supports the testing of their coding/configuration in all environments and ensures the code moves to production with post-production review.

Essential Accountabilities:

Level I


• Creates and maintains documentation and executes unit test cases and supports and follows all documented configuration processes and standards.


• Participates in configuration reviews of design and maintains level of urgency towards timelines and results.


• Supports and follows documented processes and procedures, creates individual work plans, and continually works to increase configuration knowledge and capabilities.


• Researches, analyzes, and configures to resolve system issues within the scope of their individual Configuration team.


• Communicates with team members and business partners to ensure timely and appropriate resolution to reported configuration issues and enhancements.


• Accountable for complete development cycle for minor development activities from requirements analysis through implementation, ensuring all system changes are defect-free prior to implementation. Attends daily standups and communicates status of configurations tasks, including obstacles for completing work.


• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.


• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.


• Regular and reliable attendance is expected and required.


• Performs other functions as assigned by management.

Level II (in addition to Level I Accountabilities)


• Provides business rules configuration input to EHP development projects, including, but not limited to the development of interfaces and extensions.


• Participates in the development of tools and processes to improve the efficiency of configuration build and maintenance activities.


• Participated in strategic discussion and decision-making when called upon to do so.


• Provides mentorship to Level I Configuration Engineers.

Level III (in addition to Level II Accountabilities)


• Develops, coaches, and assists the Configuration Engineers and serves as an SME providing training as needed.


• Responsible for the development of complex configuration requirements, including functionality reviews of system enhancements for adoption by business.


• Analyzes stakeholder requests to determine and communicate system impacts.


• Identifies process and technical deficiencies and offers solutions to resolve.


• Identifies best practice and participates in the creation of Organizational Standards.

Minimum Qualifications:

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

All Levels


• Six (6) or more years in a health insurance platform/application, or a bachelor's degree in Computer Science, Information Technology, or a relevant field. Experience with Configuration, Agile Model, basic SQL preferred.


• Working knowledge of one or more of the following health insurance business areas: Product, Claim Processing, Customer Service, Finance, Health Management, Marketing, Membership Management, Pricing and Risk, Provider Network, and Sales.


• Demonstrated ability to partner with cross-functional teams, diverse groups, and individuals to achieve common goals.


• Demonstrated ability to make clear and consistent decisions using information from multiple sources.


• Demonstrated ability to take initiative and drive towards desired outcomes in a timely manner.


• Demonstrated working knowledge of structured analysis and design, unit testing and data gathering techniques.


• Demonstrated organizational skills including the ability to manage individual projects and work across multiples locations.


• Some knowledge of system development life cycle activities and system testing techniques.


• Strong relationship building and teamwork skills.


• Demonstrated ability to drive minor solutions to completion.


• Strong written and oral communication skills.

Level II (in addition to Level I Qualifications)


• Three (3) additional years related work experience preferred.


• In-depth understanding of the health insurance industry.


• Demonstrated ability to assign relevance and risk to a series of planned events at an individual, department, or enterprise level against a specific outcome.


• In-depth knowledge of structured analysis and design, unit testing and data gathering techniques.


• Proven ability to identify root causes of business and/or workflow problems and determine innovative sources for solutions and opportunities.


• Demonstrated ability to drive complex solutions to completion.


• In-depth knowledge of system development life cycle activities for all Health Plan systems.


• Demonstrated training and facilitation skills, as well as, demonstrated ability to facilitate effect presentation to front line management staff.

Level III (in addition to Level II Qualifications)


• Five (5) additional years related work experience preferred.


• Advance understanding of the health insurance industry.


• Proven ability to make decisions with ambiguous information.


• Demonstrated ability to train and mentor.


• Demonstrated ability to cover for Management as needed.


• Exceptional organizational skills including the ability to manage large projects and work across multiple locations.

Physical Requirements:


• Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.


• Ability to travel across the Health Plan service region for meetings and/or trainings as needed.

One Mission. One Vision. One I.D.E.A. One you.

Together we can create a better I.D.E.A. for our communities.

At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity.

We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply.

OUR COMPANY CULTURE:

Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

Level I: Grade 206: Minimum: $58,500 - Maximum: $93,267

Level II: Grade 207: Minimum: $60,070 - Maximum: $111,114

Level III: Grade 208: Minimum: $67,538 - Maximum: $124,925

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: The opportunity for remote work may be possible for all jobs posted by the Univera Healthcare Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.