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Onsite Technical Support Engineer II
2 months ago
We are looking for a full-time Tier II Support Engineer with at least 5 years of substantial hands-on experience in IT support and troubleshooting.
Key Responsibilities- Deliver phone support and remote solutions for workstation challenges
- Diagnose and resolve client system issues across various technologies
- Facilitate the installation of new software and system upgrades
- Implement service packs and security updates
- Provide onsite assistance and installations for clients as needed
- Offer helpdesk support, including the analysis and resolution of end-user concerns
- Proficient in Microsoft operating systems and desktop applications
- Experience in installing, configuring, and managing a wide array of technologies
- Strong written and verbal communication abilities
- Relevant certifications are advantageous
- Experience in managing a diverse range of technologies
Lincoln Computer Services, established in 1997, is a dynamic custom IT solution provider serving the New York City and Long Island areas. We pride ourselves on fostering a culture of collaboration, integrity, and a deep passion for technology.
BenefitsLincoln offers a competitive salary, opportunities for training and education, a comprehensive benefits package (including medical, dental, vision, and 401k), generous paid time off, and a positive work environment.
