Systems Analyst, Financial Aid

4 weeks ago

Milwaukee, Wisconsin, United States Marquette University Full time

Posting Number
Position Title Systems Analyst, Financial Aid (hybrid-remote)
State WI
Employment Status Full Time
Position Status Regular
If Limited Term (End Date of Assignment, Project, or Grant)
Position Type Staff
Job Family Information Technology
Position Overview
Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off to start, and tuition benefits for employees, spouses, and dependents with no payback requirement For more information, please view the 2024 Total Rewards Guide.

The Systems Analyst, Financial Aid will help define, test, and deliver Financial Aid technical products and services to maximize business value. The Financial Aid Systems Analyst will conduct customer research and collaborate with key stakeholders across the organization to gather business requirements and help translate them into functional and technical requirements. Using various analytical tools and methodologies, they will identify trends and opportunities that can drive innovation and efficiency in Marquette University's technological offerings. In addition, they will contribute to the strategic planning process by providing insights and data-driven recommendations to help shape the university's IT roadmap.

This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.
Duties and Responsibilities
1. Providing timely and accurate data to inform strong decision-making, particularly in relation to achieving institutional and school/college/department/program retention, persistence, and graduation/completion goals.

2. Maintaining a production calendar that will ensure proactive and timely setup, review, disbursement, and reporting of financial aid.

3. Training and related written documentation development for internal and departmental users.

4. Ensure strong financial aid administration and awarding compliance.

5. Automate manual processes to better enable enhanced audit capability in terms of quality assurance and operational efficacy.

6. Maintaining the Financial Aid Office systems' functionality, with strong attention to ensuring up-to-date maintenance and functioning at maximum efficiency.

7. Developing reporting/analytical capabilities and implementing system enhancements to facilitate the compliant management of financial aid rules and regulations.

8. Troubleshooting system errors and issues.

9. Liaison to: A. MU Information Technology Services (ITS) B. Oracle (PeopleSoft) and PeopleSoft User Group (HEUG) C. Federal Student Aid (FSA) partners and associated systems.

10. Recommending and supporting technology-supported continuous process improvements.
Required Knowledge, Skills and Abilities
Bachelor's degree in computer science or equivalent required.

3 years' experience in planning and applying information technology to one or more business functions. Some knowledge and understanding of financial aid – federal, state, and institutional.

Effective team player.

Flexibility in putting in additional hours when priorities dictate.

Possess effective oral and written communication skills and work well with employees, students, and parents in a potentially high-stress encounter in a professional manner.

Experience with Student Administrative Systems, as well as desktop software including Excel, Word, Access, and the Internet.
Preferred Knowledge, Skills and Abilities
Experience in PeopleSoft Student Financial Aid systems programming and administration.
Department Student Financial Aid

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