Manager of Administration, Legal Support

2 months ago

Chicago, United States Jenner & Block Full time

ABOUT JENNER & BLOCK

Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.


OVERVIEW:

The Manager of Administration, reporting to the Chicago office's Director of Administration, will primarily oversee a team of approximately 40 assistants including Legal Practice Assistants, Senior Legal Practice Assistants, Executive Coordinators, Executive Assistants, and Lawyer Support Assistants. This exempt-level position will also provide backup support to the Director of Administration and help to promote cross-functionality among firm departments. The standard work hours are 8:30 am to 5:00 pm, Monday through Friday, with additional hours as needed. Qualified candidates will have 5+ years of support staff management experience, including human resource functions, preferably in a law firm, professional services company, or other fast-paced environment. Undergraduate degree preferred.

ESSENTIAL JOB FUNCTIONS:

  • Manage and develop a team of law firm administrative assistants, including coordinating assignments, promoting teamwork, monitoring workflow, managing timesheets and PTO, setting performance standards, and conducting performance reviews.
  • Provide employee relations support, such as coaching, counseling, policy compliance and addressing performance issues in collaboration with Human Resources.
  • Partner with Human Resources on recruiting, hiring, onboarding, and offboarding of administrative staff.
  • Liaise with Human Resources on new initiatives and policy rollouts.
  • Assist in creating and managing a department budget.
  • Collaborate with other functional areas, including Hospitality, Reception, Records, Human Resources, IT, Finance, and Office Services, to facilitate workflows, enforce policies, and resolve issues.
  • Work closely with the Chicago Director of Administration in managing many Chicago office administrative functions and supporting firm-wide initiatives.
  • Serve as a backup to the Chicago Director of Administration and Operations/Facilities Managers.
  • Mentor new and existing administrative staff on job skills.
  • Perform other related duties and special projects as assigned.

QUALIFICATIONS & REQUIREMENTS:

  • Exceptional communication and interpersonal skills, both written and verbal.
  • Commitment to providing top-notch customer service.
  • Exceptional organizational and time management skills.
  • Capacity to meet deadlines and work flexible hours.
  • Ability to prioritize, handle multiple tasks, adapt to changes, and flexibility to adjust hours as needed.
  • Proficient in various software applications.
  • Understanding of litigation process or practice group transactions.
  • Strong integrity and sound business judgment; ability to maintain confidentiality.
  • Ability to lead, motivate, and develop personnel.
  • Experience managing projects and organizing events.
  • Effective collaboration in a complex management environment.
  • Action-oriented with a strong attention to detail and ability to follow instructions.


Jenner & Block offers a comprehensive benefits program, which includes medical, dental, and vision insurance, 401(k), and paid time off, in addition to other offerings.


Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.

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