Senior Client Manager
4 weeks ago
LHH Recruitment Solutions is seeking an experienced Senior Client Manager to join our team. In this pivotal role, you will be integral in overseeing client operations related to a new credit card processing system. As the Senior Client Manager, you will be responsible for implementing and enhancing data analytics processes, creating insightful reports, and leading a growing team.
Key Responsibilities:
- Manage and mentor a Specialist, with the opportunity to expand the team as needed.
- Develop, deliver, and present data analytics to the leadership team, establishing comprehensive reports and KPIs to drive performance.
- Oversee the onboarding process for new clients transitioning to the new payment system, ensuring a smooth and effective integration.
- Work closely with leadership to implement new systems and processes, driving operational efficiency and excellence.
Qualifications:
- Proven track record in the credit card space with experience in client onboarding and managing a team.
- Bachelors Degree
- Strong background in data analytics, including building KPIs and analyzing key metrics.
- Familiarity with credit card processing and merchant services is essential.
- Demonstrated experience in leading teams and driving operational improvements.
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