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Sales Administrative Assistant

4 months ago

Denver, United States Ultimate Staffing Full time

Fully Onsite. Mon-Fri 8:30-5PM. Temp-to-Perm. $20-$26/HR DOE - Eligible for quarterly bonus after conversion.

Summary/Objective: The Sales Assistant supports Sales Associates in all aspects of the sales process in order to maximize revenue.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Arrive to work prepared to be productive, knowledgeable, engaging, and helpful.
2. Provide exemplary customer service always. Make it a priority to be courteous, friendly, helpful, and prompt to our visitors, guests, clients, and teammates.
3. Greet and provide clients with exemplary concierge level service; answer phones in professional manner, assist walk-in clients as needed if sales staff is temporarily unavailable.
4. Answer, analyze, and route phone calls to appropriate team member efficiently and accurately.
5. Deliver polite, professional, and informative communications by phone call, in person, or by email.
6. Prepare quotes for potential customers through CRM & ACCPAC and client packages for sales team.
7. Help maintain impeccable standards on the sales floor so that our clients can see our attention to detail in everything we do; maintain a clean workspace, backroom, and restroom (as assigned/varies by location).
8. Maintain all sales demonstration tools and applications and is responsible for the sampling process and inventory of marketing items.
9. Assist Business Managers/Sales staff in scheduling deliveries/showroom drops.
10. Tracking, expediting orders and providing shipment ETA updates when necessary.
11. Help with trade organization functions.
12. May provide pricing support to Sales staff by estimating custom architectural and flatwork projects (varies by location).
13. Assist with web lead generation; may qualify all web leads, research new projects found online and in magazines, and/or distribute web lead information to sales management or sales team.
14. Utilize AutoCAD to produce scaled drawings for sales staff and clients (preferred/varies by location).
15. Carry out broad range of administrative support duties (ex: filing, typing, copying, binding, scanning).
16. Keep a safe, clean and welcoming reception area.
17. Work safe always. Follow all required safety guidelines. Practice awareness and prevention and follow all safety and incident reporting procedures.
18. All other duties as assigned.
Position Requirements:
1. Ability to provide exemplary and professional customer service both internally with teammates and coworkers and externally with clients, customers, vendors, etc.
2. Ability to effectively prioritize and execute tasks in a high-pressure environment.
3. Proven analytical and problem-solving skills to forecast and/or resolve concerns as well as maintain consistent productivity within department.
4. Attention to detail / accuracy / problem solving skills.

Competency:
1. Technical and computer literacy
2. Ability to work both independently and jointly
3. Communication proficiency
4. Teamwork orientation
5. Ethical conduct
6. Safety minded

Supervisory Responsibility:
This position does not directly supervise any employees.

Required Education and Experience 1. Associates or higher degree in business management, architectural design, interior design, industrial management or related field, or equivalent work experience.
2. Stone and tile experience preferred.
3. Computer skills to include MS Office and POS systems.
4. Must have a valid driver's license and/or ability to provide own transportation to and from work location.
5. Ability to change and adapt to a fast-moving business environment…technological changes and product advancements require an open mind and flexibility to be successful.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.