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Sales Operations Coordinator

3 months ago

Princeton, United States Dow Jones Full time

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).


About the Role

As a Coordinator on the B2B Sales Operations team, your role is necessary to ensuring the accuracy and reliability of Salesforce Opportunity data. You will be responsible for proactively monitoring Salesforce reports, verifying certain aspects of the opportunities with Sales to ensure that they are later able to create contracts that correctly reflect what is actually being sold. You will collaborate closely with Regional Sales Coordinators to increase downstream operations and promote overall efficiency. We ask that you have the ability to collaborate with multiple team members, including Sales and Regional Sales Coordinators. Your contributions will help ensure the accuracy of forecasting and contract management processes within the organization.


Key Responsibilities:

  • Proactively monitor Opportunity Reports in Salesforce, verifying specific aspects of each opportunity and liaising with Sales where necessary. Key items include, but are not limited to:
  • Opportunity Type
  • Product/Service accuracy, based on fundamental rules and existing contract, if applicable
  • Contract Management System fields: Effective date, contract term and end date, payment terms, renewal terms
  • Provide guidance, and Contract Management System specific tips, to Sales when they are ready to create the initial contract.
  • Provide guidance to Sales if they receive the initial contract back from the client and edits are required.
  • Provide a summary of the deal, based on the opportunity, to Sales in order to sense check the accuracy of the opportunity.


Secondary Responsibilities:

  • Escalate particularly difficult or unusual situations to the Regional Sales Coordinators.
  • Perform ad-hoc tasks as assigned by the Sales Operations manager, which may include but are not limited to:
  • Assisting with special projects
  • Collaborating with other departments on cross-functional initiatives
  • Any other tasks deemed necessary to support the smooth operation of the department or organization.


You Have:

  • Bachelor's degree in Business Administration, Finance, or related field preferred
  • Proficiency in Salesforce or CRM systems.
  • 1+ years of experience with Contract Management Systems
  • Accuracy in data management.


Our Benefits

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Medical, Dental and Vision Insurance Plans
  • Education Benefits
  • Paid Maternity and Paternity Leave
  • Family Care Benefits
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program


Learn more about all our US benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put "Reasonable Accommodation" in the subject line.



Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.