Medical Call Center Operations Coordinator
16 hours ago
We are seeking a highly skilled and bilingual Medical Call Center Operations Coordinator to join our team at PeopleShare Inc. in Princeton, NJ.
Job Summary:The Medical Call Center Operations Coordinator will be responsible for coordinating case management for all assistance requests, conducting research, providing assistance, and documenting case notes in accordance with Quality and Customer Service standards.
Key Responsibilities:- Coordinate case management for all assistance requests, including conducting research, providing assistance, and documenting case notes.
- Respond to travel-related inquiries in support of our services.
- Receive non-emergency and emergency requests for our services, obtain relevant information, and input data.
- Evaluate and prioritize calls for services, act as the first point of contact for clients over the phone, and escalate as necessary.
- Document all case management-related information using Case Management Software (CMS).
- Perform data entry, maintain files and reference manuals, and perform other clerical duties.
- Provide liaison service to members, clients, and providers.
- 2-3 years of experience in the Customer Service and/or Assistance industry or an equivalent combination of education and experience.
- Spanish or Arabic speaking is heavily preferred.
- Excellent customer service skills.
- Excellent communication skills required.
- Candidates must have the ability to speak, listen, and write in a professional manner.
- Command of time management and organizational skills.
We offer a competitive salary of $17-$18/hr and a temp-to-perm opportunity. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Medical Call Center Operations Coordinator
1 week ago
Princeton, New Jersey, United States PeopleShare Full timeJob Title: Medical Call Center Operations Coordinator Job Summary: PeopleShare is seeking a highly skilled and bilingual Medical Call Center Operations Coordinator to join our team in Princeton, NJ. As a key member of our operations team, you will be responsible for coordinating case management for assistance requests, providing exceptional customer...
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Medical Call Center Operations Coordinator
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Princeton, New Jersey, United States PeopleShare Full timeJob Title: Medical Call Center Operations CoordinatorWe are seeking a highly skilled Medical Call Center Operations Coordinator to join our team at PeopleShare in Princeton, NJ.Job Summary:The Medical Call Center Operations Coordinator will be responsible for coordinating case management for all assistance requests, conducting research, providing assistance,...
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Medical Call Center Operations Coordinator
1 week ago
Princeton, New Jersey, United States PeopleShare Full time{"Job Title": "Medical Call Center Operations Coordinator", "Job Description": "Job SummaryPeopleShare is seeking a highly skilled Bilingual Medical Call Center Operations Coordinator to join our team in Princeton, NJ. As a key member of our operations team, you will be responsible for coordinating case management for assistance requests, providing...
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Medical Call Center Operations Coordinator
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Princeton, New Jersey, United States PeopleShare Full timeJob Summary:PeopleShare is seeking a highly skilled Bilingual Medical Call Center Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and coordination of case management for all assistance requests.Key Responsibilities:Conduct research and provide assistance to...
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Medical Call Center Operations Coordinator
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Princeton, New Jersey, United States PeopleShare Inc Full timeJob SummaryWe are seeking a highly skilled Bilingual Medical Call Center Operations Coordinator to join our team at PeopleShare Inc. in Princeton, NJ. As a key member of our operations team, you will be responsible for coordinating case management, providing assistance, and documenting case notes in accordance with Quality and Customer Service standards.Key...
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Medical Call Center Operations Coordinator
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Princeton, New Jersey, United States PeopleShare Inc Full time**Job Summary**PeopleShare Inc. is seeking a highly skilled and bilingual Medical Call Center Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating case management, providing assistance, and documenting case notes in accordance with quality and customer service standards.**Key...
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Princeton, New Jersey, United States PeopleShare Inc Full timeJob SummaryWe are seeking a highly skilled Bilingual Medical Call Center Operations Coordinator to join our team at PeopleShare Inc. in Princeton, NJ.Job ResponsibilitiesCoordinate case management for assistance requests by conducting research, providing assistance, and documenting case notes in accordance with Quality and Customer Service standards.Respond...
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Princeton, New Jersey, United States PeopleShare Inc Full time**Job Summary**PeopleShare Inc. is seeking a highly skilled and bilingual Medical Call Center Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating case management for all assistance requests, providing exceptional customer service, and documenting case notes in accordance with our quality...
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Princeton, New Jersey, United States PeopleShare Inc Full timeJob Summary:PeopleShare Inc. is seeking a highly skilled Bilingual Medical Call Center Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating case management for assistance requests, providing exceptional customer service, and documenting case notes in accordance with quality and customer...
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Bilingual Medical Operations Coordinator
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