Information Technology Desktop Support

1 month ago


Morgan City, United States The Virtual Bench Full time

Our client is located in Morgan City, LA and looking to hire an IT Desktop Support Specialist on a short term, 2 month contract basis. This role is fully onsite, 8-5 pm Monday - Friday. Experience setting up / disabling company equipment for employees needed.


Responsibilities:

  • Set up, image, configure and maintain company desktops, laptops and mobile devices including conference room equipment.
  • Help business operations utilize information systems to improve efficiency.
  • Provide end-user support for all computer related applications.
  • Configure, test and troubleshoot network connectivity for local and remote computers.
  • Manage user account information and permissions (Active Directory).
  • Prioritize and respond to IT support tickets within SLA requirements.
  • Maintain, analyze, and repair hardware and software systems.
  • Maintain and monitor IT inventory.
  • Assist internal IT groups in support of the local IT infrastructure


Required:

  • Experience in maintaining computer hardware/software and working in a customer-oriented service environment.
  • Have experience with: Computer imaging, Active Directory, Microsoft Office, IT ticketing system, asset management, printer services, videoconferencing equipment and applications.
  • Valid U.S. drivers’ license.



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