Technical Support
1 month ago
Interested in travelling? Passionate about tech and wanting to kick-start your career in a fast-paced Financial Services environment?
MCS Group is excited to partner with a global leader in financial technology managed services, and we're proud to be at the forefront of driving diversity in their hiring efforts
This company provides IT infrastructure to Capital Markets firms in over 20 countries and is itself a successful global organisation, which due to its success, is now seeking to grow its Technical Support team.
*2 - 3 week training programme will require travel to Belfast, Ireland (all costs covered).
The Role
- First Line Technical Support Associate
- Working on-site with key financial clients, providing support and troubleshooting for internal employees
- Following escalation process, where necessary
- Deescalating customer frustrations and managing queries in a timely manner
- Potential progression into other areas of the business, depending on your preference, such as management, infrastructure, software or cybersecurity
The Person
- Strong communication skills and customer service experience
- Tech support experience in Windows infrastructure/Azure/AD
- Competitive and Resilient character
- Ability to remain calm under pressure, empathise and be assertive and resilient
- If you have relevant professional experience, IT Boot-camp certifications will be considered in lieu of IT degree
- Strong Tech acumen on Microsoft systems
- Desire to complete training, up skill and progress your IT career
What's in it for you…
- Salary up to $85,000
- Global Travel Facilitated
- Potential to Secure 2 Annual Bonuses (Team and Individual)
- Unrivalled 4-6 week Training Programme
- Opportunity for Certification of your choice
- Unparalleled Career Progression
- And much more…
"MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
"Keywords: Tech support, MS, Windows, Active Directory, Azure, O365, Linux, Infrastructure
Support, trade support, technology, active directory, azure, ServiceNow, ticketing, call centre, first line support
-
Technical Support Engineer
5 days ago
Chicago, Illinois, United States GTN Technical Staffing Full timeJob Details:Technical Support Engineer (Remote)Job Description:We are seeking an experienced Technical Support Engineer to join our team at GTN Technical Staffing. As a Technical Support Engineer, you will provide technical support to clients via phone, email, or remote access.Responsibilities:Provide technical support for complex technical issuesCollaborate...
-
Technical Support Specialist
3 weeks ago
Chicago, Illinois, United States C4 Technical Services Full timeJob Description:Job Title: Application Support AnalystJob Summary: We are seeking a highly skilled and experienced Application Support Analyst to join our team at C4 Technical Services. The ideal candidate will have a strong background in technical support and be able to provide expertise in Microsoft Windows and Microsoft productivity software, including...
-
eClinicalWorks Technical Analyst
4 weeks ago
Chicago, United States Tundra Technical Solutions Full timeJob Description:We are seeking an experienced eClinicalWorks Technical Analyst with a strong background in customizing the eClinicalWorks (eCW) Patient Portal. This role requires expertise in optimizing patient engagement through tailored experiences on both mobile and web platforms, particularly focusing on the customization of login flows, appointment...
-
chicago, United States Tundra Technical Solutions Full timeJob Description:We are seeking an experienced eClinicalWorks Technical Analyst with a strong background in customizing the eClinicalWorks (eCW) Patient Portal. This role requires expertise in optimizing patient engagement through tailored experiences on both mobile and web platforms, particularly focusing on the customization of login flows, appointment...
-
Technical Supporter
4 months ago
CHICAGO, United States Guidehouse Full timep style="text-align:left">Job Family:Software Development & SupportTravel Required:Up to 10%Clearance Required:NoneWhat You Will Do:Directly support the ERP technical environment on a day to day basis including performing and leading solution analysis, design, development, coding, testing, implementation, maintenance and documentation of the Financial...
-
Technical Help Desk Professional
5 days ago
Chicago, Illinois, United States GTN Technical Staffing Full timeCompany DescriptionAt GTN Technical Staffing, we pride ourselves on being the leader in technical staffing. With over 20 years of experience in scalable IT Staffing, we have helped Fortune 2000 corporations navigate the ever-changing landscape of technology.About Our TeamA team of skilled IT experts who have extensive experience in IT...
-
IT Support Specialist
4 days ago
Chicago, Illinois, United States GTN Technical Staffing Full timeJob OverviewWe are seeking a skilled IT Support Specialist to join our team at GTN Technical Staffing. As a key member of our technical staff, you will be responsible for providing top-notch technical assistance and support to our clients.About the JobEstimated Salary: $85,000 - $115,000 per yearLocation: Remote or On-Site (Dependent on Client...
-
Technical Support Specialist
4 days ago
Chicago, Illinois, United States Oneview Healthcare Full timeJob Title: Technical Support SpecialistAt Oneview Healthcare, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for our global customers, providing efficient, friendly, and timely support.The estimated salary for this role is $80,000 - $110,000 per year, depending...
-
IT Technical Support Specialist
5 days ago
Chicago, Illinois, United States Shartega IT, Inc. Full timeJob OverviewShartega IT, Inc. is seeking a skilled IT Technical Support Specialist to join our team in Chicago IL and surrounding areas.As an IT Technical Support Specialist, you will be responsible for providing onsite service and support needs for our customers. This includes installation of computer and network hardware, hardware support, IT support...
-
Technical Support Specialist
6 days ago
Chicago, Illinois, United States The Rockridge Group Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at The Rockridge Group in Chicago. This is a 1-year contract position that requires the ability to work independently with minimal supervision and provide exceptional technical support to users.This role involves solving moderately complex problems in all technical...
-
Technical Support Professional
1 week ago
Chicago, Illinois, United States Workoo Technologies Full timeWorkoo Technologies - Customer Care Technical AnalystThis is a full-time position that offers a competitive salary of $70,000 - $90,000 per year, depending on experience. The ideal candidate will have a strong background in technical support and excellent communication skills.Job Summary:The Customer Care Technical Analyst will be responsible for providing...
-
Technical Support Engineer
6 days ago
Chicago, Illinois, United States TAWANI Enterprises Full timeJob DescriptionAs a Technical Support Engineer at TAWANI Enterprises, you will be responsible for providing technical support and maintenance for our organization's hardware, software, and network infrastructure.Responsibilities and QualificationsUpgrading, installing, and configuring application software and computer hardwareTroubleshooting and providing...
-
Technical Support Specialist
7 months ago
Chicago, United States TalentWave Full timeNetwork Perception is looking for a driven, highly motivated technical support person interested in joining an exciting early stage company in the network security space. The core responsibilities for this position are managing support requests and being the liaison between clients and the software development team. Duties will include creating support...
-
Technical Support Professional
2 weeks ago
Chicago, Illinois, United States Codehs Full timeAbout UsCodeHS is a leading provider of computer science education solutions for K-12 schools. Our comprehensive platform offers curriculum, professional development, and a full software platform to empower students worldwide.We are seeking a skilled Technical Support Professional to join our team. As a key member of our support team, you will be responsible...
-
Technical Support Engineer
5 days ago
Chicago, Illinois, United States OSTechnical Full timeAbout the RoleWe are looking for a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will provide technical assistance to employees, troubleshoot software and hardware issues, and perform routine maintenance tasks.You will work closely with our IT team to identify and resolve technical issues, develop and...
-
Technical Support Specialist
6 days ago
Chicago, Illinois, United States Inspiroz Full timeInspiroz, a premier provider of charter school focused technology strategy and support, is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Chicago.As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz' portfolio of charter schools. Working under the...
-
Technical Support Specialist
4 days ago
Chicago, Illinois, United States RemX Full timeJob OverviewWe are seeking a Technical Support Specialist to provide technical support for advanced machinery in industrial automation and manufacturing facilities.
-
Technical Support Specialist
2 weeks ago
Chicago, Illinois, United States EMPIST Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at EMPIST. As a key member of our front-line support, you will provide technical assistance to a diverse range of customers from different industries.Your primary responsibilities will include:Troubleshooting user and system problems over the phone and with remote...
-
Technical Support Specialist
4 weeks ago
Chicago, Illinois, United States Temple Building Systems, Inc. Full timeHelp Desk Technician Role OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Temple Building Systems, Inc. in the Greater Chicago area.About the JobThis is an exciting opportunity for a talented individual to provide exceptional technical support to our clients. As a Help Desk Technician, you will be the primary point of...
-
Technical Support Engineer
7 days ago
Chicago, Illinois, United States TAWANI Enterprises Full timeAbout the JobWe are looking for a Technical Support Engineer to join our team at TAWANI Enterprises. The successful candidate will have a strong background in technical support and maintenance of computer systems, networks, and applications.This is a challenging and rewarding role that requires strong analytical and problem-solving skills, as well as...