Technical Support Specialist
1 day ago
Job Title: Application Support Analyst
Job Summary: We are seeking a highly skilled and experienced Application Support Analyst to join our team at C4 Technical Services. The ideal candidate will have a strong background in technical support and be able to provide expertise in Microsoft Windows and Microsoft productivity software, including Microsoft Teams, OneNote, and SharePoint.
Key Responsibilities:
- Provide technical support for Microsoft Windows and Microsoft productivity software applications
- Schedule and update meetings using Microsoft Outlook Calendar
- Effectively manage Microsoft Outlook Mailbox with high volumes of emails
- Work with ticket management systems, preferably ServiceNow
- End-user computer and network troubleshooting skills
Preferred Requirements:
- High sense of urgency
- Curious and self-learner
- Problem solver
- Nimble and adaptable
- Minimum of two years supporting CaseWare Working Papers
- Intermediate Microsoft Excel skills
- Experience supporting Windows Server, File Share systems, and Windows Active Directory
- Basic knowledge of a programming language or tool (e.g. SQL, PowerShell, C#, Python)
Special Requirements:
- Reliable availability between January-March
- Ability to work independently and under minimal supervision
- Strong organizational and time management skills
- Good communication skills
- Ability to work in a highly collaborative environment
What We Offer:
- Opportunity to work with a dynamic team
- Professional development opportunities
- Competitive compensation and benefits package
How to Apply: If you are a motivated and experienced technical professional looking for a new challenge, please submit your resume and cover letter for consideration. We look forward to hearing from you.
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