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Technical Supporter

2 months ago

CHICAGO, United States Guidehouse Full time
p style="text-align:left">Job Family:Software Development & Support


Travel Required:

Up to 10%


Clearance Required:

None

What You Will Do:

  • Directly support the ERP technical environment on a day to day basis including performing and leading solution analysis, design, development, coding, testing, implementation, maintenance and documentation of the Financial systems.

  • Performs and leads new development, system updates, modifications, and documents application and technical modifications in a multi-tier software environment.

  • Collaborates with team members, DBAs, System Administrators, Network and Cybersecurity staff and software vendors as appropriate to coordinate, plan, solve problems, etc.

  • Maintains high skill level and expertise with assigned software tools. Exercises proven software development methods and practices to ensure quality delivery of products and services.

  • Keeps Financials packaged software up to date, including completing retrofit for maintenance releases and all phases of technical updates.

  • Keeps abreast of technological changes and innovations in the field.

  • Help functional departments identify and solve their most critical data, reporting, and analytical challenges.

  • Responsible for ensuring a quality and cost effective solution is provided. p>

  • Alerts higher level supervisor, or proper point of contact for help when problems arise.

  • Conduct thorough code reviews to ensure code quality, consistency, and adherence to established standards.

  • Create and maintain technical documentation, including design specifications, configuration guides, and process flow diagrams.

  • Provide second and third level technical support for ERP package application interfaces and modules.

What You Will Need:

  • Bachelor's Degree, plus 8 years of experience OR 12 years of experience can be substituted for degree.

  • Five years or more as a programmer or developer and experience using ERP package applications.

  • Functional knowledge of Financials systems and accounting concepts with focus in Customer Contracts and Project Costing modules.

  • Communicates clearly both orally and in writing.

  • Ability to obtain a National Security Clearance or a U.p>

What Would Be Nice To Have:

  • Degree Accounting, Computer Science, Information Technology or a related field appropriate to the work of position.

  • PeopleSoft, Oracle E-business or Oracle Fusion Experience.

  • Preference will be given to candidates in Chicago or who are located within 50 miles of a Guidehouse office.