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Position for Genesys IVR Lead Developer

3 months ago


Tampa, Florida, United States Synergy Technologies Full time

Hi,

Synergy Technologies is a leader in technology services and consulting. We enable clients across the world to create and execute strategies .We help our clients find the right problems to solve, and to solve these effectively. We bring our expertise and innovation to every project we undertake

Position: Genesys IVR Lead Developer

Duration : Contract

Location : Jacksonville, FL

( Remote - Work )

Note : Looking for Consultant with HealthCare Domain Experience

  • Software development in an object oriented programming language; ability to design, develop and support advanced IVR applications.
  • IVR, JAVA, Jira, SQL, XML
  • Strong understanding of contact center operation, including key metrics and workforce management needs
  • As well as experience with management and development of speech recognition systems and grammars
  • Web Services and integrating with IVR applications