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Management Consultant – Sales and Provider Analytics

3 months ago

Tampa, Florida, United States The Cigna Group Full time

What We Do: Enable more affordable Healthcare by enabling Cigna's network contracting organization to negotiate best-in-class rates with healthcare providers. We bring prescriptive insights to the forefront of the decision-making processes and position our teams to achieve better outcomes as a result of our work. We then go-to-market to champion our affordability story and elevate our right to win new business and retain existing.

What You'll Do:

  • Act as an internal consultant and project execution leader
  • Work cross-functionally, translating strategies into execution frameworks, ensuring our combined efforts maximize enterprise ROI through affordability gains that elevate our right to win in the Employer segment
  • Manage tactical delivery of key initiatives associated with fully realizing the value thesis of combining of the Sales and Provider Analytics organizations
  • Support the benchmarking of Broker and Client perceptions in the market and institute demand-derived means of prioritizing Client reporting features that best differentiate Cigna's market positioning
  • Drive operational efficiencies by maintaining momentum on initiatives, fostering collaboration, driving project/change management, and being a consultative leader that fills team gaps
  • Synthesize complex subject matter into simple and relatable terms
  • Curate executive-level presentations that tell our value story, while teasing out delivery risks, key learnings, and our proposed path forward
  • Bring energy and creative drive to effectively lead team of high performing professionals across multiple segments and functions

Strategic Vision and Agility - Thinks strategically, anticipates future consequences and trends, and incorporates them into the organizational plan.

Leadership and Organization - Exceptional capacity for managing and leading people and cross-functional teams; a team builder with experience scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to drive accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed.

Customer Focus – dedicated to meeting the expectations and requirements of clients; gets first-hand customer information and uses it for improvements in products and services.

Matrix Management/Relationship Building – Enterprise thinker with proven ability to influence across a matrix environment.

Communication - Strong persuasion skills and effective communicator; ability to create and communicate a compelling vision internally and externally.

We're Looking for Someone Who:

  • Constantly considers the, "So what?" and "Now what?" behind the work.
  • Takes action to keep the organization moving forward.
  • Exercises extreme comfort with ambiguity while using a "test and learn" approach to their work.
  • Has the humbleness to know when something isn't working and to boldly pivot direction to achieve a better result, faster.
  • Discerns form the details that matter to focus on what one needs to know.
  • Naturally associate individual's work into the broader organizational/execution strategy.
  • Brings a sense of urgency, ownership, and accountability to your work.
  • You're a master storyteller and enjoy using PowerPoint to distil complex topics in simple slides.
  • Have a knack for asking the right questions to gauge and communicate where we're going next and judge whether we're heading in the right direction.
  • You diligently prioritizing where to focus your time and attention, as a function of expected benefits to the business.
  • You're resolved to find ways to make healthcare more simple, affordable and predictable
  • Has a sales oriented and growth mindset - you seek to please customers, while balancing the practical elements of what we can realistically deliver in the face of resource limitations

Technical Qualifications

  • Bachelor's degree; Advanced graduate degree (e.g., MBA, PhD, etc.) or equivalent (typically 8+ years) work experience preferred;
  • Ability to work collaboratively in a team and create an inclusive environment with people at all levels of an organization
  • Capability to drive an independent work stream in the context of a broader team project
  • Comfort with ambiguous, ever-changing situations
  • Ability to break down and solve problems through quantitative thinking and analysis
  • Ability to communicate effectively, both verbally and in writing
  • Prefer prior experience working in Health Insurance Benefit Broker/Consulting space with a broad understanding of the competitive landscape
  • Has foundational understanding of managed care organizations and how provider networks are designed and the various mechanisms that improve the predictability of costs