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Volkswagen Sales Consultant

2 months ago

Tampa, Florida, United States Kuhnvw Full time
About Kuhn Volkswagen

Kuhn Volkswagen is a leading automotive dealership in the Tampa Bay area, part of the Kuhn Automotive Group. With over 20 years of experience, we pride ourselves on being a progressive family-owned and operated business.

Job Summary

We are seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team. As a sales consultant, you will be responsible for managing sales leads, building strong relationships with customers, and providing exceptional customer service.

Responsibilities
  • Manage sales leads generated online and maintain detailed customer files
  • Appointment scheduling and follow-up
  • Build strong rapport with customers and maintain meaningful contact after the sale
  • Learn and internalize our customer experience policy
  • Become knowledgeable and proficient in teaching all high-tech features of our vehicles for sale
  • Greet and offer assistance or direction to any customer who enters the dealership showroom or sales lot
  • Effectively collect customer data and input into our Client Management application
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
  • Describe all optional equipment available for customer purchase
  • Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
  • Learn to perform all other steps of the sales process in accordance with company standards
  • Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis
  • Assist management with maintaining showroom and lot environment, including moving and parking vehicles
Requirements
  • Previous automotive dealership sales experience is preferred but not required
  • Must be proficient in email and text message communication
  • Possess good grammar and written communication skills
  • Exceptional customer service skills
  • Comfortable with compensation based on commission
  • Enthusiastic with high energy throughout the sales workday
  • Outgoing with a friendly personality, especially while handling objections & discussing pricing
  • Must have a clean & valid driver's license
  • Must be willing to submit to a drug screen prior to employment