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Front Desk Representative

1 month ago

Glen Allen, United States Aloft - Richmond West Full time

Looking for a hotel Front Desk Representative position with an amazing company, excellent benefits package, competitive pay and the opportunity to grow?   Join us at Shamin Hotels 

We are central Virginia's largest hotel management company  Having tripled in size to 60 hotels over the past ten years and with an aggressive portfolio across full and select service brands, we also own and operate hotels under Hyatt, Hilton, Marriott, InterContinental and Choice flags.  We pride ourselves on promoting from within, whenever possible.    

We offer a competitive salary and benefit package. Our benefits plan is comprehensive to include medical, vision, dental, life insurance, spouse life insurance, child life insurance, short and long term disability, 401-K, life insurance, critical illness, and an employee assistance program.  In addition, we offer paid time off and hotel discounts among other perks and benefits.

 

Job summary:

Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests.

Lead the day-to-day operations within the hotel.
A desire to continuously grow your career and tackle the next challenge.
Greet guests, function as night auditor when needed, handle guest complaints, establish and maintain reservations.
Conduct daily pass-on with the front desk team.
Assist other departments when needed. 
Perform any other job related duties as assigned.

 

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