Guest Service Representative
1 month ago
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental.If you share our passion for delivering exceptional experiences to our guests, apply today to join our team
As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest’s request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues.
Source: Hospitality Online
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Guest Service Representative
1 month ago
Des Moines, Iowa, United States Hotel Fort Des Moines, Curio Collection by Hilton Full timeHawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned...
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Guest Services Representative
6 days ago
West Des Moines, Iowa, United States Hotel Resource Full timeIndustry: Hospitality - Hotel, Customer Service, SalesPosition: Guest Services RepresentativeCompany: Hotel ResourceCategory: Hospitality - Hotel, Customer Service, SalesEducation Required: High School Diploma or GEDEmployment Type: Full-TimeSupervisory Responsibilities: NoneJob Overview:We are seeking a friendly and enthusiastic Guest Services...
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Guest Services Representative
6 days ago
West Des Moines, Iowa, United States Hotel Resource Full timeIndustry: Hospitality - Hotel, Customer Service, SalesPosition: Guest Services RepresentativeCompany: Hotel ResourceLocation: Not specifiedCategory: Hospitality - Hotel, Customer Service, SalesDegrees Required: High School Diploma or equivalentEmployment Type: Full-TimeManagement Responsibilities: NoneJob Overview:We are seeking a friendly and approachable...
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Event Guest Services Representative
2 weeks ago
Des Moines, Iowa, United States Oak View Group Full timeJoin Our Guest Services TeamAre you detail-oriented and committed to delivering outstanding guest experiences? We are seeking a Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be essential in ensuring the well-being and satisfaction of attendees during various events.Key Responsibilities:Deliver...
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Event Guest Services Representative
2 weeks ago
Des Moines, Iowa, United States Oak View Group Full timeWelcome to Oak View GroupAre you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the comfort and safety of attendees during various events.Key Responsibilities:Deliver...
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Guest Services Representative
5 days ago
Des Moines, Iowa, United States AEG Full timeAbout the RoleAEG is seeking a highly motivated and customer-focused Guest Services Event Staff to join our team at the Iowa Events Center. As a Guest Services Event Staff, you will be responsible for providing exceptional customer service and assistance to all guests, ensuring a safe and secure environment, and working collaboratively with our team to...
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Event Guest Services Representative
7 days ago
Des Moines, Iowa, United States Oak View Group Full timeWelcome to Oak View GroupAre you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a dedicated Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the comfort and safety of attendees during various events.Key...
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Guest Service Representative
3 months ago
West Des Moines, United States Nothing Bundt Cakes Full timeAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll...
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Guest Services Representative
2 weeks ago
Des Plaines, Illinois, United States Loews Hotel & Resorts Full timePosition OverviewAs a Guest Services Representative, you will play a vital role in creating a welcoming atmosphere for our guests. Your primary responsibilities will include:Welcoming Guests: Greet and register guests with a warm and professional demeanor, ensuring a smooth check-in experience.Room Assignments: Allocate rooms that meet guests' specific...
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Guest Services Representative
1 week ago
West Des Moines, Iowa, United States Hotel Resource Full timeHospitality - Hotel, Customer Service, SalesPosition: Front Desk AgentCompany: Hotel ResourceLocation: Not specifiedCategory: Hospitality - Hotel, Customer Service, SalesDegrees Required: High SchoolEmployment Type: Full-TimeManages Others: NoJob Overview:We are seeking a friendly and professional Front Desk Agent dedicated to delivering exceptional customer...
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Guest Services Representative
2 weeks ago
West Des Moines, Iowa, United States Hotel Resource Full timeHospitality - Hotel, Customer Service, SalesPosition: Front Desk AgentCompany: Hotel ResourceCategory: Hospitality - Hotel, Customer Service, SalesEmployment Type: Full-TimeOverview:We are seeking a friendly and professional Front Desk Agent who is dedicated to delivering exceptional customer service and enhancing the guest experience. The ideal candidate...
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Guest Services Representative
2 weeks ago
West Des Moines, Iowa, United States Hotel Resource Full timeHospitality - Hotel, Customer Service, SalesPosition: Front Desk AgentCompany: Hotel ResourceLocation: West Des Moines, IACategory: Hospitality - Hotel, Customer Service, SalesDegrees Required: High School Diploma or GEDEmployment Type: Full-TimeManages Others: NoJob Overview:We are seeking a friendly and professional Front Desk Agent who is dedicated to...
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Guest Service Representative
2 months ago
Des Plaines, United States The Rose Hotel by Hilton Full timeJOB DESCRIPTION The purpose of the Guest Services Representative position at Janko Hospitality is to provide world class service to all guests. The (FOS) will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of guest...
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Service Coordination Representative
2 weeks ago
Des Moines, Iowa, United States Service Legends Full timePosition OverviewThe Customer Service Representative plays a vital role in managing client interactions through various communication channels. This position is primarily focused on handling incoming service inquiries and organizing appointments effectively.Key ResponsibilitiesManage a high volume of client calls, averaging around 90 calls daily, both...
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Guest Services Associate
6 days ago
Des Moines, Iowa, United States free-classifieds-usa Full time****Guest Services Associate - $500 sign-on bonus.****Price: Check with sellerAdvertisementAt Free Classifieds USA, we believe in creating memorable experiences for our guests. We are currently seeking a Guest Services Associate who will play a vital role in enhancing guest satisfaction.Responsibilities include: Our focus is not just on smooth check-ins and...
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Guest Services Coordinator
1 week ago
Des Moines, Iowa, United States Spare Time Entertainment Full timeGuest Services CoordinatorJob Category: Food and BeverageRequisition Number: HOSTH001680Job OverviewAs a Guest Services Coordinator, you will play a vital role in enhancing the overall dining experience for our guests. Your responsibilities will include:Providing accurate information regarding reservations, venue hours, and services offered.Promoting...
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Guest Sales Representative
3 days ago
Des Moines, Iowa, United States Car-X Tire & Auto Full timeJob DescriptionAt Car-X Tire & Auto, we're seeking a highly motivated and customer-focused Guest Sales Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our guests, and driving sales growth.Key Responsibilities:Customer Engagement: Serve as...
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Guest Services Supervisor
2 weeks ago
Des Moines, Iowa, United States Bluegreen Vacations Full timePosition Overview:As a Front Desk Supervisor at Bluegreen Vacations, you will play a pivotal role in ensuring exceptional guest experiences across our resorts. This position requires a dynamic individual who can effectively manage front office operations while fostering a collaborative environment among team members.Key Responsibilities:- Supervise and guide...
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Guest Services Representative
1 week ago
Des Plaines, Illinois, United States VH-H Rosemont LLC Full timePOSITION SUMMARYThe Front Desk Agent plays a crucial role in providing exceptional service to guests at VH-H Rosemont LLC. This position involves a variety of responsibilities aimed at ensuring a smooth and pleasant experience for all visitors.KEY RESPONSIBILITIESGreet and assist guests during check-in and checkout processes, ensuring a welcoming...
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Event Staff
3 days ago
Des Moines, Iowa, United States Oak View Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Event Staff - Guest Services to join our team at the Iowa Events Center. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service and assistance to all guests, ensuring a safe and secure environment for the Iowa Events Center.Key...