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HR Manager

3 months ago

Phoenix, United States Republic Services Full time

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

  • Safe: We protect the livelihoods of our colleagues and communities.
  • Committed to Serve: We go above and beyond to exceed our customers' expectations.
  • Environmentally Responsible: We take action to improve our environment.
  • Driven: We deliver results in the right way.
  • Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

SUSTAINABILITY INNOVATION

Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

  • Barron's 100 Most Sustainable Companies
  • CDP Discloser
  • Dow Jones Sustainability Indices
  • Ethisphere's World's Most Ethical Companies
  • Fortune World's Most Admired Companies
  • Great Place to Work
  • Sustainability Yearbook S&P Global

POSITION SUMMARY: The Human Resources Manager - CRC supports our customer experience team and plays a critical role in aligning HR strategies with business goals to drive organizational success. You will leverage data, policy, process, communication, and experience to drive excellence throughout the employee life cycle, acting as an employee champion and change agent.

Partnering with leaders at multiple levels of the organization, you will identify needs and opportunities, plan and effectively deliver HR support focused on employee engagement, talent management, inclusion and diversity, organizational effectiveness, and workforce planning. You will ensure that employees are given an outstanding employee experience and offered opportunities for growth and development. Simultaneously, you will play an active role in the continued sophistication of our HR programs and initiatives driving HR functional excellence and process improvement.

PRINCIPAL RESPONSIBILITIES:

  • Partner with functional leaders to build and develop stronger work teams, aligning human resources programs and initiatives with strategic objectives, to proactively address future challenges and deliver business results.
  • Drive and facilitate change initiatives and continuous improvement projects in support of the customer group and the broader business.
  • Lead year-round talent management processes, including performance appraisals, talent calibration, development plans, succession planning, and employee experience.
  • Partner with courage to ensure the right leaders are in the right role to match their skills, abilities, and aspirations. Collaborate to identify talent gaps and develop succession plans.
  • Acts as a coach, providing leadership development to business leaders at all levels, entry level to director and above. Listen deeply, ask powerful questions, and provide constructive feedback to build trust.
  • Champion inclusion and diversity commitments.
  • Routinely review data using company tools, reporting and feedback mechanisms to understand trends, inform decisions, and address opportunities negatively impacting culture. Hold leaders and teams accountable to delivering a positive employee experience and implement action plans to drive engagement.
  • Collaborate with HR centers of excellence in the design, development, deployment and continuous improvement of effective, sustainable HR processes and programs that enable business success.
  • Establish talent management and development mechanisms, and hold teams accountable to equitably selecting, retaining, developing, and optimizing the performance and engagement of their teams.
  • Work on HR related projects for the betterment of the organization through process improvement initiatives.
  • May oversee and direct the work of the other Human Resources staff or administrative staff members.
  • Performs other job-related duties as assigned or apparent.

KNOIWLEDGE, SKILLS & ABILITIES

  • Skilled at coaching and developing employees at all levels.
  • Strong business acumen and ability to analyze and manipulate data to identify trends, areas for improvement, and the effectiveness of implemented strategies.
  • Strong project manager, capable of leading multiple projects at once while adjusting to changing priorities and embrace agility, while conveying calm and confidence.
  • Ability to simplify complex issues into straight-forward concepts and present recommendations through storytelling and data visualization to navigate to resolution.
  • Strong bias for action, a keen sense of urgency and the ability to drive impactful results in a matrixed organization
  • Strong written/verbal communication skills and understanding of executive conciseness and comfortable in front of leadership and decision makers.

QUALIFICATIONS

  • Proven experience in employee engagement and retention strategies.
  • Expertise in leadership development and talent management.
  • Prior experience supporting large hourly employee client groups (distribution, manufacturing, or call center environments of 500+ employees)
  • Proficiency in HRIS software and Excel/PowerPoint.

MINIMUM REQUIREMENTS:

  • 3 years of directly applicable experience as an HR Generalist or HR Manager who was involved in all aspects of HR.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:• Comprehensive medical benefits coverage, dental plans and vision coverage.• Health care and dependent care spending accounts. • Short- and long-term disability.• Life insurance and accidental death & dismemberment insurance.• Employee and Family Assistance Program (EAP).• Employee discount programs.• Retirement plan with a generous company match.• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.