Senior Program Analyst, HR Evolution

4 weeks ago

Chicago, United States Hyatt Hotels and Resorts Full time
The Opportunity

Hyatt seeks an enthusiastic Senior Program Analyst to join our HR Evolution Program Office where we are evolving our ways of working and forming new mindsets associated with new global HR processes, services, and technology. As a member of this team, you will be working in a fast-paced, ever-changing environment where you will work collaboratively with Program workstreams, HR functions and business representatives to solve problems, synthesize insights and provide recommendations that will support the success of the Program and overall evolution. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedules

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

In addition to the description provided above ("The Opportunity"), this role will develop and manage key reports, program dashboards, and metrics needed to measure and ensure the success of our Program Outcomes, Project Plans, Experiments, and more:

•Develop Dashboards, track and monitor program key performance metrics, proactively investigate deviations, and work with appropriate stakeholders to highlight opportunities and risks to the business, identify root causes, and come up with plans to mitigate deviations with the Program Director

•Define and maintain structure, process, and cadence of program reporting to enable fast leadership decision-making and reporting to key stakeholders across the business and functions

•Manage program key dates calendar, program deadlines, and program meeting agendas

•Support HR Evolution PMO on key analysis, meeting preparations, and follow-up on key meeting actions

•Manage program documentation, artifacts, and reports

•Independently drive and lead program initiatives such as program team health surveys, stakeholder interviews, data analysis, and synthesize findings into concise messages

•Liaison and communicate effectively with senior leadership and project stakeholders, influence the organizations to move forward with their key actions

•Identify key areas of improvement across the organization and make actionable recommendations

•Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societie

Qualifications

Knowledge, Skills, and Abilities:

• Experienced project management, planning, coordination, and organizational skills

• Proficient in Excel, Word, PowerPoint, SmartSheet or other Project Management tool and experience in developing dashboards in other cloud-based tools

• Excellent analytical skills: ability to provide reports, analyze data, draw conclusions, and provide data-driven recommendations

• Proven ability to work independently in a fast-paced, sometimes ambiguous environment, apply continuous improvement and innovative mindset

• Ability to multitask, meet tight deadlines, and attend to details while staying focused on key priorities

• Ability to confidently interact with senior management as well as create trusting working relationships and partnerships at all levels of the organization

• Positive attitude, strong results orientation and high degree of initiative and responsiveness

• Demonstrate strong verbal and written communication skill

Minimum Qualifications:

• Bachelor's Degree in a relevant field of study

• 3+ years of relevant work experience

• Previously have led multiple projects

• Experience with project management tools

• Experience in Excel modeling and business case building

Preferred Qualifications:

• Working in a fast-paced environment and familiar with agile concepts

• Experience in tracking, monitoring, key initiatives, and workstreams

• Proven expertise in leading, designing and deploying digital HR transformation projects in a global, complex organization

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