Sales Operations Specialist

2 weeks ago

Austin, United States Thales Full time
Location: Austin, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

Austin, Texas, USA (Hybrid) OR USA (ET) (Remote)

Thales is looking for a Sales Operations Specialist who works closely with our America’s Sales team to enhance efficiency and productivity through analytics, reporting, and sales process improvement.

Key Areas of Responsibility

Data Analytics

  • Proficient with design, develop, and implementation of global analytics dashboards using BI tools for Sales, Marketing, and Finance
  • Monitor Salesforce/Finance data quality and run clean-up projects as necessary to ensure data integrity
  • Work closely with cross functional teams for the preparation of dashboards and business analysis
  • Improved decision support by translating daily business observations

Sales Operations

  • Develop, maintain and optimize sales operations processes such as Opportunity Management, Account Segmentation, Forecasting, Data Hygiene, Commissions and Change Management
  • Proficient with the use of Salesforce.com as the CRM system and Salesforce CPQ for quoting and managing the sales cycle and Clari to facilitate the accuracy of sales forecast
  • Work closely with Sales leaders in distributing commercial or partner leads in SFDC and drive for necessary actions
  • Produce regular Finance and Sales pipeline reports/ Power Point slide decks for Quarterly Business Review meetings
  • Ensure end to end request management for the Sales team (open, follow-up, closure) including escalation to the key stakeholders (Legal, Finance, SBA, Pricing, etc.)
  • Identify and capitalize Best Practices for Sales Enablement

Minimum Qualifications

  • 5+ years' experience in high tech fast paced environment, preferably cyber-security
  • Proficient with Quote-to-Cash and Subscription Management practices for SaaS products
  • Prior experience in regional sales analytics roles
  • Proficient with Salesforce, Oracle, and PowerBI
  • Ability to translate complex data into simple tools and visuals across multiple data platforms
  • Excellent interpersonal skills to be able to communicate effectively across all levels of the company; with strong organizational and time management skills
  • Strong problem-solving skills to help drive the effectiveness and efficiency of the global sales organization, with an attention to detail, a commitment to quality and results driven while being customer facing

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

  • Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
  • Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period.
  • Company paid holidays and Paid Time Off.
  • Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program.

Why Join Us?

Say HI and learn more about working at Thales click here.

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Successful applicant must comply with federal contractor vaccine mandate requirements.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

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