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Administrative Office Assistant

2 months ago


Gaithersburg, United States National Institute Of Standards And Technology Full time

The Fire Fighting Technology Group (FFTG) enables advances in fire fighter safety, fire ground operations, and effectiveness of the fire service; develops and applies technology, measurements and standards, and improves the understanding of the behavior, prevention and control of fires to enhance fire fighting operations and equipment, fire suppression, fire investigations, and disaster response.
If selected at the ZS-III level, you will provide clerical and administrative support to the Fire Fighting Technology Group. The position involves processing domestic and international travel authorizations and vouchers; preparing documentation for associate appointments and renewals; assisting with the in-processing of new employees and associates, including arranging office space, phones, and computer accounts before their arrival; preparing and executing out-processing actions for departing employees and associates; managing time and attendance; purchasing equipment, supplies, and services; serving as a bank card holder; preparing training requests and documenting completed training in the Commerce Learning Center database; scheduling meetings; registering visitors; managing files, including archiving records according to published records schedules; and serving as the principal office contact for phone calls and visitors.

You will prepare documents, reports, and correspondence, requiring typing at 40 WPM and proficiency with a variety of office automation software, such as spreadsheet and word processing applications. You will collaborate with all levels of employees, supervisors, and administrative staff to obtain necessary information, resolve recurring problems, provide instructions, ensure documentation is in order, and secure cooperation as needed.

If selected at the ZS-IV level, you will provide clerical and administrative support within the Fire Fighting Technology Group. Your responsibilities will include processing domestic and international travel authorizations and vouchers, preparing documentation for associate appointments and renewals, and assisting with the in-processing of new employees and associates. This involves arranging office space, phones, and computer accounts before their arrival. You will also be responsible for preparing and executing out-processing actions for departing employees and associates, managing time and attendance, purchasing equipment, supplies, and services, and serving as a bank card holder. Additionally, you will prepare training requests and document completed training in the Commerce Learning Center database, schedule meetings, register visitors, manage files, and archive records according to published records schedules. As the principal office contact, you will handle phone calls and visitors.

In this role, you will prepare documents, reports, and correspondence, requiring typing at 40 WPM and proficiency with various office automation software, such as spreadsheet and word processing applications. You will also train administrative staff on various subjects, work independently and collaboratively to develop and implement improvements in workflow and services, and support current policies and processes while drafting new administrative policies and processes to meet unit needs. Collaboration with all levels of employees, supervisors, and administrative staff will be essential to obtain necessary information, resolve recurring problems, provide instructions, ensure documentation is in order, and secure cooperation as needed.