Administrative Assistant

18 hours ago


Gaithersburg, Maryland, United States ROCS Grad Staffing Full time
Job Title: Administrative Assistant

ROCS Grad Staffing is seeking a highly organized and detail-oriented Administrative Assistant to provide administrative support to the Executive Vice President and customer service in a collaborative, team-oriented office setting.

Key Responsibilities:

  • Oversee individual certification and recertification processes as directed by the EVP.
  • Track and administer continuing education courses and self-study programs.
  • Assist with maintaining certification program procedures, policies, and documentation.
  • Provide general office support, including customer service for current and prospective certification holders.
  • Manage and execute accreditation programs as needed.
  • Maintain and manage certification records in the organization's database.
  • Troubleshoot issues and support users with database-related queries.
  • Ensure data security and respond to any system-related issues.
  • Analyze trends and produce reports on certification data.
  • Contribute to additional projects and tasks as assigned by the EVP.

Qualifications:

  • Bachelor's degree preferred.
  • Minimum of two years' experience in certification program management or a related field.
  • Proficiency in managing databases and Microsoft Office programs (Word, Excel, PowerPoint).
  • Ability to maintain confidentiality and a professional demeanor.
  • Strong teamwork and problem-solving skills, with the ability to work both collaboratively and independently.
  • Excellent written and verbal communication skills, with a customer-focused mindset.
  • Detail-oriented with strong organizational skills and the ability to meet deadlines.

Work Environment:

Onsite; Gaithersburg, MD

Standard Business Hours

$45,000-$50,000



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