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Scheduling and Cell Logistics Specialist

3 months ago

Seattle, United States Cynet Systems Inc. Full time

Knowledge, Skills, and Abilities:

  • Highly self-motivated, self-aware, and professional.
  • Able to work independently and in groups.
  • Flexible in responding to quickly changing business needs.
  • Exceptional customer service orientation.
  • Skilled at managing tense situations and de-escalation.
  • Eager to work with teams from other regions and cultures.
  • Able to share workspace for independent and collaborative work.
  • Strong sense of ownership and accountability.

Skill:

  • Customer Service Experience.
  • Previous biopharma experience preferred.
  • Skilled in systems like SalesForce.
  • Transportation logistics experience.
  • Adaptability in ambiguous situations is desired.
  • The Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of clinical and commercial autologous cellular immunotherapy products.
  • They will serve as the cell therapy treatment center’s point of contact for patient scheduling and will resolve real-time operational issues related to transportation, manufacturing, distribution, and administration.
  • The primary duty of the Specialist, Scheduling and Cell Logistics is to execute day-to-day operations.
  • Participation in projects and working groups is growth opportunity as operations permit, considering performance and alignment with development plan.

Education and Experience:

  • Bachelor’s degree or 3 years of work experience.
  • Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred.