Bilingual Member Services Representative
1 week ago
Are you ready to take your career to the next level in a fast-paced, banking environment? We’re seeking driven, customer-focused individuals with at least 1-2 years of high-volume call center experience to join our team in Fort Worth, TX. If you have a passion for helping others and thrive in a fast-paced setting, this is the opportunity for you
Job Posting: Bilingual Member Services Representative
Job ID: 146926
Location: Fort Worth, TX
Starting Pay: $17/hr based on experience
Shifts: 9:00 am - 6:00 pm or 10:00 am - 7:00 pm (with an extra $1.00 shift differential)
Schedule: Monday - Friday, every 3rd Saturday
Hybrid: After 6 months (3 days in office, 1 remote)
Job Duties:
- Deliver Exceptional Service: Handle inbound calls with professionalism, empathy, and urgency. You’ll be the voice of our company, providing our members with timely, courteous, and personalized support.
- Build Lasting Relationships: Be a dependable resource for our members by being available, offering products and services that meet their needs, and always putting them first.
- Protect Our Members: Accurately verify identities, safeguard confidential information, and be vigilant against potential fraud or identity theft.
- Resolve Conflicts: Manage member expectations, resolve issues, and ensure a smooth, positive experience for every interaction.
- Compliance and Integrity: Adhere to all Federal and State regulations, including the Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, and NCUA Privacy Regulations.
Required Experience:
- 1-2 years in a high-volume call center in a fast-paced environment.
- Skills: Strong verbal and written communication, problem-solving, attention to detail, and a team-centric work ethic.
- Bilingual in English and Spanish REQUIRED
- Dependability: Excellent attendance and the ability to handle the demands of a fast-paced work environment.
Benefits:
- Comprehensive Benefits: Medical, Dental, Vision coverage starting the month following 30 days of employment. Company-paid Vision. Multiple medical plans available, including a High Deductible Plan with an HSA.
- Retirement Savings: 401(k) plan with a 5% company match available after 6 months. Company-funded pension plan after 1 year.
- Paid Time Off: 12 paid holidays, including your birthday, plus 2 weeks of vacation and 2 weeks of sick pay accrued annually.
- Career Growth: Opportunities to develop your skills and grow within the company.
Hiring Process:
- Soft Credit Check
- Background Check
- Drug Screening
- High School Diploma or Equivalent Required
-
Bilingual Member Services Representative
2 weeks ago
Fort Worth, United States CornerStone Staffing Full timeAre you ready to take your career to the next level in a fast-paced, banking environment? We re seeking driven, customer-focused individuals with at least 1-2 years of high-volume call center experience to join our team in Fort Worth, TX. If you have a passion for helping others and thrive in a fast-paced setting, this is the opportunity for you! Job...
-
Bilingual Member Services Representative
6 days ago
Fort Worth, United States CornerStone Staffing Full timeJob DescriptionJob DescriptionAre you ready to take your career to the next level in a fast-paced, banking environment? We’re seeking driven, customer-focused individuals with at least 1-2 years of high-volume call center experience to join our team in Fort Worth, TX. If you have a passion for helping others and thrive in a fast-paced setting, this is the...
-
Bilingual Customer Service Representative
7 days ago
Fort Worth, Texas, United States CornerStone Staffing Full time**Job Summary**CornerStone Staffing is seeking a highly skilled and bilingual individual to fill the role of Bilingual Call Center Representative. As a key member of our team, you will provide exceptional customer service to our clients while working in a fast-paced call center environment.**Key Responsibilities:**Provide accurate and prompt service to all...
-
Bilingual Customer Service Representative
1 week ago
Fort Worth, Texas, United States CornerStone Staffing Full timeJob Summary:CornerStone Staffing is seeking a highly motivated and customer-focused Bilingual Member Services Representative to join our team in a fast-paced banking environment. As a key member of our team, you will be responsible for delivering exceptional service to our members, building lasting relationships, and protecting our members' interests.Key...
-
Bilingual Customer Service Representatives
2 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timePosition Overview: Are you proficient in both English and Spanish with a solid background in customer service or call center operations? This role offers an exciting opportunity to contribute to a prominent healthcare organization. Job Title: Bilingual Medical Call Center Representative - Multiple Openings Location: Fort Worth Compensation: $17 - $20 per...
-
Bilingual Customer Service Representatives
1 week ago
Fort Worth, Texas, United States CornerStone Staffing Full timePosition Overview: Are you proficient in both English and Spanish with a strong background in customer service or call center operations? We are seeking dedicated individuals to fill multiple openings in a dynamic healthcare environment. Job Title: Bilingual Medical Call Center Representative Location: Fort Worth Compensation: $17 - $20 per hour Work...
-
Bilingual Customer Service Representative
7 days ago
Fort Worth, Texas, United States CornerStone Staffing Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Member Services Representative to join our team at CornerStone Staffing. As a key member of our team, you will be responsible for delivering exceptional service to our clients, handling inbound calls with professionalism, empathy, and urgency.Key ResponsibilitiesDeliver Exceptional...
-
Bilingual Customer Service Representative
7 days ago
Fort Worth, Texas, United States PennyMac Full timeAbout PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of mortgage loans and the management of investments related to the mortgage market.Job SummaryWe are seeking a highly skilled and patient Bilingual Customer Service Representative to join...
-
Bilingual Sales
2 weeks ago
Fort Worth, United States Patriot Powersports Full time $18 - $27Job DescriptionJob Description*At this time, only hiring Bilingual*We are seeking an ambitious Sales & Service Representative to join our team! Our ideal candidate would have at least some experience with the automotive, motorcycle, or powersport business.Schedule: 5 days per week, 10 hour daysPerks and Benefits:Family owned business, flexible and caring...
-
Bilingual Customer Service Representative
1 month ago
Fort Pierce, United States Florida One Insurance Full timeJob DescriptionJob DescriptionAre you a fluent communicator in both English and Spanish? Imagine being the key link between our diverse clientele and Florida One Insurance, delivering exceptional service and solving problems with your language skills. As an Onsite Bilingual Customer Service Representative, you'll make a real impact every day, all while...
-
Bilingual Customer Service Agents
2 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timePosition Overview: Are you proficient in both English and Spanish with a solid background in customer service or call center operations? This opportunity is for you! Job Title: Bilingual Medical Call Center Representative - Multiple Openings Location: Fort Worth Compensation: $17 - $20/hr Work Schedule: Monday to Friday, 8am - 5pm Duration: Approximately 3-6...
-
Bilingual Customer Service Representative
5 days ago
Fort Worth, Texas, United States ONE Elite Staffing Full timeJob SummaryWe are seeking a highly skilled Bilingual Receptionist to join our team at ONE Elite Staffing. As a key member of our Call Center Hotline department, you will be responsible for answering a high volume of calls in a fast-paced environment.Key Responsibilities:Answer a high volume of incoming calls in a professional and courteous mannerUtilize...
-
Bilingual Customer Service Agents
1 week ago
Fort Worth, Texas, United States CornerStone Staffing Full timePosition Overview: Are you proficient in both English and Spanish with a solid background in customer service or call center operations? We are seeking dedicated individuals to provide exceptional service for a prominent healthcare facility. Job Title: Bilingual Medical Call Center Representative - Multiple Openings Location: Fort Worth Compensation: $17 -...
-
Member Services Coordinator
7 days ago
Fort Worth, Texas, United States CornerStone Staffing Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Community Outreach Representative to join our team at CornerStone Staffing. As a Community Outreach Representative, you will be responsible for providing exceptional customer service to our health plan members and providers.Key ResponsibilitiesMember Services: Respond to member inquiries in a...
-
Bilingual Customer Service Representative
2 weeks ago
Lake Worth, Florida, United States Staff My Agency Full timeJoin Our Team as a Bilingual Customer Service Representative!At Staff My Agency, we are looking for a dedicated Bilingual (Spanish/English) Customer Service Representative to enhance our front office operations. No prior experience in insurance is necessary, as we are committed to training the right candidate who possesses a positive attitude. Candidates...
-
Bilingual Customer Service Agents
2 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timePosition Overview: Are you proficient in both English and Spanish with a solid background in customer service or call center operations? This opportunity is with a prominent healthcare organization. Job Title: Bilingual Medical Call Center Representative - Multiple Openings Location: Fort Worth Compensation: $17 - $20 per hour Work Schedule: Monday to...
-
Marketing Representative
2 days ago
Fort Worth, Texas, United States CornerStone Staffing Full timeJob Summary:CornerStone Staffing is seeking a highly motivated and bilingual Marketing Representative to join our team. As a Marketing Representative, you will play a key role in growing Medicaid and CHIP membership, collecting and analyzing information to better problem solve, and conducting presentations for small and larger groups.Key...
-
Bilingual Call Center Representative
4 weeks ago
Fort Worth, United States EECU Full timeJob DescriptionJob DescriptionEnjoy member service and interested in joining EECU?EECU is looking for a Member Services Representative I (Bilingual) that will service member’s accounts via phone, providing professional, courteous and accurate service in a timely manner.The Member Services Representative will be in training in office for the first 6 months,...
-
Bilingual Customer Service Representative
1 week ago
Fort Lauderdale, United States Florida One Insurance Full time $46,133 - $65,405Job DescriptionJob DescriptionAre you ready to jump into an exhilarating role where your bilingual skills can shine? At Florida One Insurance, we offer an exciting opportunity to engage with clients directly in an onsite environment that fosters a fun and energetic atmosphere. You'll be at the forefront of creating meaningful connections, helping our...
-
Member Services Representative
1 month ago
Fort Worth, United States Absolute Recomp Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancement Absolute Recomp is looking for a highly motivated member services representative who is passionate about helping people in the fitness industry. We are offering an entry-level overnight position that offers immediate incentive eligibility. Selling experience...