Current jobs related to Bilingual Customer Service Representative - Fort Worth, Texas - PennyMac

  • Bilingual Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States LoanMax Title Loans Full time

    Join Our Team as a Bilingual Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, processing loans, handling cash transactions, and making...

  • Bilingual Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States G.L. Hunt Foundation Repair Full time

    We are seeking a highly skilled Bilingual Customer Service Representative to join our team at G.L. Hunt Foundation Repair in Fort Worth, TX. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming phone calls, and qualifying and arranging appointments for...

  • Bilingual Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States LoanMax Title Loans Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing loans, handling cash, and making collection calls.Responsibilities:Provide superior...

  • Bilingual Customer Service Representatives

    2 months ago

    Fort Worth, Texas, United States CornerStone Staffing Full time

    Position Overview: Are you proficient in both English and Spanish with a solid background in customer service or call center operations? This role offers an exciting opportunity to contribute to a prominent healthcare organization. Job Title: Bilingual Medical Call Center Representative - Multiple Openings Location: Fort Worth Compensation: $17 - $20 per...

  • Bilingual Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States G.L. Hunt Foundation Repair Full time

    About G.L. Hunt Foundation RepairWe are a reputable construction company with over 35 years of experience, rapidly expanding and seeking a dedicated Bilingual Customer Service Specialist to join our growing team.Job SummaryWe are looking for a highly skilled and motivated Bilingual Customer Service Specialist to provide exceptional customer service to our...

  • Bilingual Customer Service Representative

    6 days ago

    Fort Worth, Texas, United States G.L. Hunt Foundation Repair Full time

    Job OverviewG.L. Hunt Foundation Repair is a reputable construction company seeking a dedicated Bilingual Customer Service Specialist to join our growing team in Fort Worth, TX. The ideal candidate should be fluent in both English and Spanish, possess excellent telephone communication skills, and excel at multitasking.This role offers opportunities for...

  • Bilingual Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States PennyMac Full time

    Pennymac OverviewPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.We are seeking a highly skilled and patient Bilingual Customer Service Representative to...

  • Bilingual Customer Service Representative

    6 days ago

    Fort Worth, Texas, United States G.L. Hunt Foundation Repair Full time

    Hunt Foundation Repair is seeking a highly skilled Bilingual Customer Service Specialist to join our team in Fort Worth, TX. As a customer-focused professional, you will be responsible for providing timely assistance to customers via phone, qualifying and arranging appointments for inspections, and maintaining an updated department message board. If you are...

  • Bilingual Customer Service Representative

    6 days ago

    Fort Worth, Texas, United States ONE Elite Staffing Full time

    Job OpportunityWe are seeking a highly skilled Bilingual Receptionist to join our team at ONE Elite Staffing.Key Responsibilities:Answer a high volume of incoming calls with professionalism and courtesyUtilize Microsoft Office products, including Outlook, Word, Access, and Excel, to manage daily tasksWork effectively in a fast-paced Call Center environment,...

  • Bilingual Customer Service Agents

    2 months ago

    Fort Worth, Texas, United States CornerStone Staffing Full time

    Position Overview: Are you proficient in both English and Spanish with a solid background in customer service or call center operations? This opportunity is with a prominent healthcare organization. Job Title: Bilingual Medical Call Center Representative - Multiple Openings Location: Fort Worth Compensation: $17 - $20 per hour Work Schedule: Monday to...

  • Customer Service Representative

    6 days ago

    Fort Worth, Texas, United States D.R. Horton Full time

    Customer Service Representative Job SummaryD.R. Horton, Inc., a leading homebuilder in the U.S., is seeking a Customer Service Representative to join its Warranty Department. As a key member of the team, you will act as the primary point of contact between homeowners and the company, providing exceptional customer service and support.Key...

  • Customer Service Representative

    1 week ago

    Fort Worth, Texas, United States Dunham Jones Law Full time

    Customer Service RepresentativeDunham & Jones Law Firm is a nationwide criminal defense firm built on purpose, meaning, service, and relationships. We provide experienced, compassionate, and responsive legal counsel and expertise to our clients.We are seeking a dedicated Customer Service Representative to join our team. This is an exciting opportunity for...

  • Bilingual Wireless Customer Service Representative

    4 weeks ago

    Fort Bliss, Texas, United States DISH Full time

    Job SummaryWe are seeking a highly skilled Bilingual Wireless Customer Service Representative to join our team at DISH. As a key member of our Customer Experience Team, you will be responsible for providing exceptional customer service and support to our wireless customers.Key ResponsibilitiesProvide quality customer service and support to wireless customers...

  • Bilingual Customer Service Representative

    1 month ago

    Fort Worth, Texas, United States PennyMac Full time

    About PennymacPennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Job SummaryWe are seeking a solution-focused, patient, and proactive listener to join our...

  • Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Texas Bank Full time

    Job Summary:The Correspondent Customer Service Representative position is a key role in providing exceptional customer service to our correspondent banking clients. This role is responsible for facilitating the opening of new accounts, creating daily, monthly, and quarterly reports, and ensuring compliance with regulatory guidelines.Key Responsibilities:•...

  • Customer Service Representative

    6 days ago

    Fort Worth, Texas, United States Educational Employee Credit Union - (EECU) Full time

    Deliver Exceptional Service to Our MembersWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Educational Employee Credit Union (EECU). As a key member of our team, you will be responsible for providing professional, courteous, and accurate service to our members via phone.Key Responsibilities:Answer...

  • Customer Service Representative

    5 days ago

    Fort Worth, Texas, United States Recovery Resource Council Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Recovery Resource Council. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and guests, while maintaining a welcoming and positive atmosphere.Key Responsibilities•...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, Texas, United States Professional Alternatives Full time

    Job OpportunityWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and support via...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, Texas, United States EECU Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at EECU. As a key member of our call center, you will be responsible for delivering exceptional service to our members by answering inbound calls, resolving issues, and providing accurate information in a timely and professional manner.Key...

  • Car Sales Representative Bilingual

    2 weeks ago

    Fort Worth, Texas, United States Lucky Lane Motors Full time

    Job DescriptionAre you a motivated and driven individual looking to advance your career in sales? We are seeking a Car Sales Representative to join our team at Lucky Lane Motors.As a Car Sales Representative, you will be responsible for selling vehicles to customers, providing excellent customer service, and meeting sales targets. You will work in a...

Bilingual Customer Service Representative

2 months ago

Fort Worth, Texas, United States PennyMac Full time
About Pennymac

Pennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of mortgage loans and the management of investments related to the mortgage market.

Job Summary

We are seeking a highly skilled and patient Bilingual Customer Service Representative to join our Customer Service team. As a key member of our team, you will provide exceptional support to our customers through polite and informative phone interactions in an inbound high volume call center environment.

Key Responsibilities
  • Provide account information to customers including, but not limited to, inquiries regarding loan payments, escrow, taxes, payoffs, and loan documents
  • Conduct research to resolve and respond to customer inquiries accurately
  • Interact cross-departmentally to resolve customer requests, including escalations
  • Perform other related duties as assigned
Requirements
  • Demonstrate patience, kindness, and understanding for customers during all interactions
  • Easily navigate multiple screens, find relevant data, and communicate clearly to customers
  • Computer proficiency, including Word and Excel
  • Deliver timely and accurate information in a fast-paced environment
  • Critically think with strong negotiation and problem-solving skills, mathematical aptitude, and sound judgment
  • Make decisions independently within set policy and procedures
Benefits
  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe-style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants, and corporate sponsorships
Compensation

Individual salary may vary based on multiple factors including specific role, geographic location/market data, and skills and experience as defined below:

  • Lower in range - Building skills and experience in the role
  • Mid-range - Experience and skills align with proficiency in the role
  • Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.