Customer Service Specialist

3 months ago


Milford, United States BigYNon Full time
  • Operate a cash register, lottery, and scanner using correct scan or ring method.
  • Maintain daily logs and status reports.
  • Ability to operate equipment in location while following established best practices.
  • Process customer transactions.
  • Oversee and direct workflow of customer service employees.
  • Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met.  
  • Handle customer transactions and resolve customer concerns as necessary.
  • Provide training as needed through expertise and knowledge.
  • Resolve complaints following established procedures, seeking management support when necessary.
  • Accurately scan/ring all items.
  • Handle tenders following company policies.
  • Build relationships, educate our customers, and create sales.
  • Adhere to all Company policies/procedures and government regulations.
  • Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.).
  • Complete all training requirements by respective due dates.
  • Stocking and cleaning interior and exterior of the building.
  • Accurately handle and secure all monies, funds and other media assigned.

  • Ability to represent A Culture of Caring and The Pursuit of ExcellenceÔthrough Big Y’s Firm FoundationsÔ(Character, Collaboration, Personal Development, Actions & Results).
  • Must project a clean and professional appearance.
  • Must be a team player with a positive attitude and businesslike conduct.
  • Ability to operate within Company policies, procedures, and standards.
  • Ability to work a flexible schedule in accordance with the needs of the store.
  • Attention to detail, accuracy, ability to prioritize and follow-through.
  • Possess excellent organizational, interpersonal, and communication skills.
  • Ability to learn and utilize computer applications.
  • Must be at least 18years of age.
  • Must consent to and pass a drug screen and background investigation at time of hire.


  • Milford, Connecticut, United States JoAnn Full time

    Customer Service SpecialistSUMMARYThe primary responsibility of the Customer Service Specialist is to provide an exceptional shopping experience by fostering creativity among our customers and ensuring that they feel welcomed and valued. All team members contribute to sales through comprehensive product knowledge, innovative merchandising, and precise...


  • Milford, Connecticut, United States NICHOLSON ASSOCIATES INC Full time

    Position OverviewNICHOLSON ASSOCIATES INC is currently seeking a dedicated Insurance Customer Service Specialist to assist in managing both commercial and personal lines of insurance. This role is essential in ensuring our clients receive exceptional service and support.The successful candidate will possess strong attention to detail and outstanding...


  • Milford, United States BigYNon Full time

    Exceed our customers’ evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers.  Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate...


  • Milford, Pennsylvania, United States Enterprise Mobility Inc Full time

    Position OverviewThe Senior Customer Service Specialist will deliver exceptional customer support by assisting both internal and external clients, primarily through direct interactions, to fulfill their branch and rental requirements. This role will acquire expertise through localized training and practical experience to offer administrative assistance,...


  • Milford, Pennsylvania, United States Enterprise Mobility Inc Full time

    Position OverviewThe Senior Customer Service Specialist will deliver exceptional service by assisting both internal and external clients, primarily through direct interactions, addressing their branch and rental requirements. This role involves acquiring knowledge through local training and practical experience to provide administrative assistance, serve...


  • Milford, Ohio, United States Insight Pest Solutions LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Pest Control Specialist to join our team at Insight Pest Solutions LLC. As a Pest Control Specialist, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in our pest control services.Key ResponsibilitiesProvide excellent customer service...


  • Milford, Massachusetts, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a full-time entry-level associate, you will enjoy a range of fantastic benefits tailored to your role and tenure.Benefits Include:Backup childcare servicesTuition assistance for you and your dependentsGenerous employee discountsComprehensive medical and dental coveragePaid time...


  • Milford, United States Suburban Propane Full time

    > > **Customer Relations Specialist** **Milford , NH** **JOB ID: 8181** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...


  • Milford, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Milford, Massachusetts, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryThis is a full-time entry-level role designed for individuals eager to enhance their career in customer service. Enjoy a range of benefits tailored to your role and tenure.Benefits Include:Backup childcare servicesTuition assistance for employees and their dependentsGenerous employee...


  • Milford, New Hampshire, United States Inovar Packaging Full time

    Job DescriptionJob Title: Customer Service RepresentativeIndustry: Label Print ManufacturingJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Inovar Packaging. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our valued clients.Key...


  • Milford, Delaware, United States Hertrichs Full time

    Hertrich Collision Center Position: Body Shop Customer Support Specialist / Collision Center Administrative Assistant Employment Type: Full Time, Hourly Location: Milford, DE, USA Benefits: Comprehensive medical, dental, vision, cancer, accident, disability, and life insurance, plus a 401k plan with employer matching. Join Our Team: Become a vital part of...


  • Milford, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Milford, United States Petco Full time

    **Guest Advisor- Customer service specialist** Category: Stores Location: 1401-1403 Boston Post Road, Milford , CT 06460 Schedule: Part_time * Provide a great experience by engaging with guests utilizing your acquired skills and training. * Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing...


  • Milford, Connecticut, United States Petco Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advisor - Customer Service Specialist. As a key member of our Pet Care team, you will be responsible for providing exceptional guest experiences, promoting our products and services, and driving sales growth.Key ResponsibilitiesProvide personalized...


  • Milford, Connecticut, United States Petco Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advisor - Customer Service Specialist. As a key member of our Pet Care team, you will be responsible for providing exceptional guest experiences, promoting our products and services, and driving sales growth.Key ResponsibilitiesProvide personalized...


  • Milford, United States Crown Linen Service Inc Full time

    Job DescriptionJob DescriptionWe are looking for personable AR/Collections Specialist to join our AR/Collections Team in Milford, CT.Who Are We?Crown Uniform & Linen Service was founded as a family business in 1914 and has been a leading provider of uniform and linen services in New England for over 105 years!!! We have remained a family-owned uniform...


  • Milford, Pennsylvania, United States Walmart Full time

    Position OverviewAs a Cart Retrieval and Sanitation Specialist at Walmart, your role is essential in creating a welcoming environment for our customers. You will be responsible for ensuring that all areas are clean and well-maintained, contributing to a positive shopping experience.Key ResponsibilitiesCustomer Engagement: Make sure that customers have a...


  • Milford, United States British Swim School Full time

    Customer Experience Specialist Part Time Milford Massachusetts Benefits: + Competitive salary + Employee discounts + Flexible schedule + Free uniforms A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. Compensation and Benefits...


  • Milford, United States British Swim School Full time

    Customer Experience Specialist Part Time Milford Massachusetts Benefits: + Competitive salary + Employee discounts + Flexible schedule + Free uniforms A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. Compensation and Benefits...