Customer Care Specialist for Collision Services
2 weeks ago
Hertrich Collision Center
Position: Body Shop Customer Support Specialist / Collision Center Administrative Assistant
Employment Type: Full Time, Hourly
Location: Milford, DE, USA
Benefits: Comprehensive medical, dental, vision, cancer, accident, disability, and life insurance, plus a 401k plan with employer matching.
Join Our Team: Become a vital part of our expanding, premier organization, recognized as the largest dealer group on the Eastern Shore.
The Hertrich Advantage:
- Highly competitive salaries with significant earning potential and monthly incentives.
- Full benefits package available after 90 days, including Medical, Vision, Dental, and Life Insurance.
- Work schedule from Monday to Friday to support work-life balance.
- Weekly pay every Friday.
- Paid time off including vacation, holidays, and personal days.
- 401K plan with employer contributions.
- Employee discounts on purchases.
- Commitment to a drug-free workplace.
Key Responsibilities:
- Perform reconciliation on all accounts payable and receivable, including deposits and petty cash.
- Welcome and assist customers in a friendly and professional manner, both in-person and via phone.
- Handle general office tasks such as data entry, insurance processing, compliance reporting, and filing.
- Undertake additional duties as assigned.
Qualifications:
- Professional appearance with exceptional customer service skills is essential.
- Strong verbal and written communication abilities are required.
- Enthusiastic attitude with a commitment to delivering outstanding customer service.
- Proficiency in QuickBooks or similar accounting software is preferred.
- Self-motivated, detail-oriented, and well-organized.
- Bilingual in Spanish is a plus.
- High School Diploma or GED is required.
- Valid driver's license.
Community Commitment: Hertrich is dedicated to actively supporting our communities through various national and local charities, including initiatives like Hertrich Hires Heroes, Hertrich Helps Heroes, and partnerships with organizations such as the USO, Autism, Alzheimer's, and local educational institutions.
Note: Offers of employment are conditional upon successful completion of a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are an EEO/AA employer, and job seekers will be considered without regard to disability or protected veteran status.
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