Office Supervisor

2 weeks ago

Dalton, United States Liberty Tax Service Full time

Office Supervisor

Dalton, GA

Job Title:  Office Supervisor, Managed Operations

Department/Business Unit:  Managed Operations

Reports to:  District Manager,Managed Operations

Status:  Seasonal

FLSA Status:  Non-Exempt

Job Summary

The Office Supervisors to oversee the day-to-day operations of individual tax preparation offices. Reporting to the District Manager, the Office Supervisor is responsible for ensuring efficient operations, maintaining compliance, and delivering an exceptional customer experience.

Responsibilities/Duties

Office Operations Management

Manage the daily operations of the tax preparation office, ensuring adherence to company policies, procedures, and quality standards Monitor office performance metrics, including revenue, productivity, and customer satisfaction, implementing strategies to improve efficiencies Oversee staffing and scheduling, ensuring adequate coverage and optimal utilization of tax preparers and support staff Maintain a clean, organized, and professional office environment, ensuring compliance with health and safety regulations Coordinate and execute marketing initiatives for the designated office.

Staff Supervision and Development

Recruit, train, and develop office staff, fostering a culture of customer service and continuous improvement Provide ongoing coaching, feedback, and performance management to tax preparers and support staff Conduct regular meetings and training sessions to ensure staff knowledge and skills remain up-to-date Promote employee engagement, recognition, and career development opportunities

Customer Service Excellence

Ensure exceptional customer service is delivered consistently, addressing customer inquiries, concerns, and complaints in a timely and professional manner Monitor customer feedback and implement strategies to enhance the overall customer experience Maintain a thorough understanding of Liberty Tax's products and services to effectively assist customers and promote additional offerings

Compliance and Quality Assurance

Ensure strict adherence to all applicable laws, regulations, and company policies within the office Conduct regular quality assurance checks on tax returns and client documentation to maintain high standards and minimize errors Identify and mitigate operational risks, implementing appropriate controls and corrective actions Maintain accurate and compliant records, preparing reports as required

Financial Management

Manage office budgets, closely monitoring financial performance and implementing cost-saving measures as needed Ensure accurate and timely reporting of financial data and adherence to accounting practices Implement strategies to drive revenue growth and profitability for the office

Qualifications:

Strong leadership, decision-making, and problem-solving abilities Excellent customer service and interpersonal skills Proficient in office management, budgeting, and financial reporting Extensive knowledge of relevant tax laws, regulations, and industry best practices Familiarity with tax preparation software and office productivity tools

Education and Experience

Associate's degree in business administration, Accounting, or a related field; bachelor's degree preferred or the equivalent through a combination of education and related work experience. 3+ years of experience in a supervisory or managerial role, preferably within the tax preparation or financial services industry

Physical Requirements

Position requires working at a desk for periods of time. Position may require lifting objects up to 20lbs. 

Work Environment 

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.

Employee Acknowledgement

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to request that additional or different tasks be performed.

Liberty Tax Service is an equal opportunity employer. 

  • Office/Administration -Shipping/Receiving Clerk Lv1

    2 weeks ago

    Dalton, United States Three Point Solutions Full time

    Job DescriptionJob DescriptionJob title : Office/Administration -Shipping/Receiving Clerk Lv1Client : Food Manufacturing CompanyDuration : 04 MonthsLocation : Dalton, GA 30720Shift : Monday Friday 6:00 AM - 2:30 PMJob Description:Working at front desk/entrance. Logging people in and out; vendors, employee's and deliveries. Communicating with inbound and...

  • Supervisor

    3 months ago

    Dalton, United States GFA, Inc. Full time

    Job DescriptionJob DescriptionSalary: Job Summary:The Warehouse Supervisor will oversee warehouse inventory and staff.Shift hours - Mon-Fri (6:30 - 6:30)12 hour shifts Weekend as necessary based on Customer need. Supervisory Responsibilities:Assists Warehouse Manager with hiring and training of new employees.Schedules and oversees warehouse staff.Conducts...

  • Logistics Operations Supervisor

    2 weeks ago

    Dalton, Georgia, United States CJ Logistics Full time

    Job OverviewPosition Summary: The Logistics Operations Supervisor plays a crucial role in overseeing and motivating the operations team within the CJ Logistics facility to meet productivity targets. This position involves managing a shift and dedicating significant time to coaching and guiding the team to achieve operational and quality objectives safely and...

  • Office/Administration - Shipping/Receiving Clerk

    2 weeks ago

    Dalton, United States Russell Tobin & Associates Full time

    What are we looking for in our Office/Administration - Shipping/Receiving Clerk? Pride Global/Russell Tobin & Associates is seeking an Office/Administration – Shipping/Receiving Clerk to work for one of our top client in Dalton, GA 30720 (On-site). Apply today for consideration! Job Title: Office/Administration – Shipping/Receiving...

  • Office/Administration - Shipping/Receiving Clerk

    7 days ago

    Dalton, United States Russell Tobin & Associates Full time

    What are we looking for in our Office/Administration - Shipping/Receiving Clerk? Pride Global/Russell Tobin & Associates is seeking an Office/Administration – Shipping/Receiving Clerk to work for one of our top client in Dalton, GA 30720 (On-site).Apply today for consideration!Job Title: Office/Administration – Shipping/Receiving ClerkPay Rate: $15/hr....

  • Office/Administration - Shipping/Receiving Clerk

    2 weeks ago

    Dalton, United States RTA US Full time

    Job DescriptionJob DescriptionPride Global/Russell Tobin & Associates is seeking an Office/Administration – Shipping/Receiving Clerk to work for one of our top client in Dalton, GA 30720 (On-site).Apply today for consideration!Job Title: Office/Administration – Shipping/Receiving ClerkPay Rate: $15/hr. on W2.Schedule: Monday through Friday 7:30AM –...

  • Office/Administration - Shipping/Receiving Clerk Lv1

    2 weeks ago

    Dalton, United States E-Solutions INC Full time

    Job DescriptionJob DescriptionJob Information:Job Title - Shipping/Receiving ClerkJob Type - 4 months contractualJob Location - Dalton, GA 30721Shift- Monday through Friday 7:30-5:00 PM Position- 1 Hiring Timeline 1-2 weekJob Description:Working at front desk/entrance. Logging people in and out; vendors, employee's and deliveries. Communicating with...

  • Finished Goods Warehouse Supervisor

    2 weeks ago

    Dalton, Georgia, United States Samsung SDS America Full time

    Job OverviewPosition Summary:Samsung SDS is a prominent player in the global logistics sector, renowned for its innovative logistics solutions. Established in 2010, the company has expanded its logistics services through advanced IT technology and Business Process Outsourcing.As the leading IT service provider in Korea, Samsung SDS has successfully executed...

  • Warehouse Supervisor

    2 weeks ago

    Dalton, United States CJ Logistics America Full time

    Position Overview: The Warehouse Supervisor is responsible for directing and engaging operations employees in CJ Logistics center to achieve productivity goals. The Warehouse Supervisor will manage a shift and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will...

  • Warehouse Supervisor

    2 weeks ago

    Dalton, United States CJ Logistics America Full time

    Position OverviewThe Warehouse Supervisor is responsible for directing and engaging operations employees in CJ Logistics center to achieve productivity goals. The Warehouse Supervisor will manage a shift and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will...

  • Logistics Operations Supervisor

    7 days ago

    Dalton, Georgia, United States Samsung SDS America Full time

    Position Overview:Samsung SDS is a prominent player in the global logistics sector, offering distinctive logistics solutions. Since the inception of its logistics business in 2012, SDS has leveraged innovative IT technology to develop the integrated logistics platform known as "Cello," which was launched in 2010. With over 30 years of experience, Samsung SDS...

  • Logistics Operations Supervisor

    2 weeks ago

    Dalton, Georgia, United States HOOD CONTAINER CORPORATION Full time

    Position Overview: Shipping and Receiving Lead Company: HOOD CONTAINER CORPORATION, a prominent player in the logistics sector. Role Summary: We are seeking an energetic and skilled individual to oversee our shipping and receiving operations. In this pivotal role, you will set the standard for excellence and ensure the precise execution of all shipping and...

  • Logistics Operations Supervisor

    2 weeks ago

    Dalton, Georgia, United States HOOD CONTAINER CORPORATION Full time

    Shipping/Warehouse Lead Position Company: HOOD CONTAINER CORPORATION Position Overview: We are seeking a proactive individual to oversee our shipping and warehouse operations. In this leadership role, you will set an example for the team, ensuring the precise execution of all processes. Reporting to: Director of Operations Shift: 1st Shift Schedule: Monday -...

  • Warehouse Shipping Supervisor

    2 weeks ago

    Dalton, Georgia, United States HOOD CONTAINER CORPORATION Full time

    Position Overview: Shipping and Warehouse Lead Company: HOOD CONTAINER CORPORATION, a prominent player in the industry. Role Summary: We are seeking an energetic individual to oversee our shipping and warehouse operations. In this leadership position, you will set an example for the team, ensuring that all processes are executed accurately and efficiently....

  • Logistics Operations Supervisor

    1 week ago

    Dalton, Georgia, United States Samsung SDS America Full time

    Position Overview:Samsung SDS is a prominent player in the global logistics sector, renowned for its innovative logistics solutions. Since the inception of its logistics business in 2012, Samsung SDS has leveraged cutting-edge IT technology to enhance supply chain management and logistics consulting services. With over three decades of expertise, Samsung SDS...

  • Shipping/Receiving Clerk

    2 weeks ago

    Dalton, United States HireTalent - Diversity Staffing & Recruiting Firm Full time $15

    Job DescriptionJob DescriptionJob Title: Office/Administration - Shipping/Receiving ClerkJob Location: DALTON, GAJob Duration: 4 Months On W2Schedule: Monday through Friday 7:30-5:00 PMJob Description:Working at front desk/entrance. Logging people in and out; vendors, employee's and deliveries. Communicating with inbound and outbound drivers. Working...

  • Logistics Operations Supervisor

    2 weeks ago

    Dalton, Georgia, United States Samsung SDS America Full time

    Job OverviewPosition Summary:Samsung SDS is a prominent player in the global logistics sector, recognized for its innovative logistics solutions. Since the inception of its logistics business, Samsung SDS has established itself as a leader in the field, leveraging advanced IT technologies to enhance operational efficiency.The Warehouse Operations Manager is...

  • Logistics Operations Supervisor

    2 weeks ago

    Dalton, Georgia, United States Samsung SDS America Full time

    Job OverviewPosition Summary:Samsung SDS is a prominent player in the global logistics sector, recognized for its innovative logistics solutions. Since the inception of its logistics business, Samsung SDS has evolved into a top-tier third-party logistics provider, leveraging advanced IT technologies to enhance operational efficiency.The Warehouse Operations...

  • Raw Material Inventory Supervisor

    2 weeks ago

    Dalton, Georgia, United States Samsung SDS America Full time

    Job OverviewPosition Summary:Samsung SDS America is a prominent player in the global logistics sector, recognized for its innovative services and technology. As a leader in IT solutions, Samsung SDS has developed comprehensive logistics frameworks that enhance operational efficiency.The Raw Material Manager is tasked with managing the inventory and supply...

  • Raw Material Inventory Supervisor

    2 weeks ago

    Dalton, Georgia, United States Samsung SDS America Full time

    Job OverviewPosition Summary:Samsung SDS is a key player in the global logistics sector, renowned for its innovative logistics solutions. With the launch of the integrated logistics platform 'Cello' in 2010, the company has expanded its logistics operations significantly since its inception in 2012, evolving into a top-tier third-party logistics provider.The...