Guest Services Coordinator

4 weeks ago

Orange Beach, United States Sun Communities Full time

Guest Services Coordinator

Sun Outdoors Orange Beach (PAN)

Orange Beach, AL, US

Regular Full Time $15 per hour

Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path

OVERVIEW

Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.

JOB DUTIES

Greet and establish rapport with guests, current and prospective residents. Field resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing. Collect and post security deposits, rent, or funds for other services in Yardi. Make collection calls for site rental payments as directed; submit bad debt files to collections. Process resident move-ins and move-outs. Complete and maintain resort records, reports, and files. Review and code invoices and statements for manager approval. Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications with manager's discretion. Coordinate with Underwriting team to obtain approvals on prospective resident applications; track all approvals and denials. Maintain petty cash fund. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Assist with planning and coordinating guest and resident relation events and activities within the resort. Assist with the preparation of marketing materials. Other duties as assigned.

REQUIREMENTS

High School Diploma or GED Minimum of 2 years administrative experience Strong customer service skills Excellent telephone skills Good problem-solving skills Professional appearance Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner Previous experience using Yardi and/or RMS software, a plus RV resort office or hotel front desk experience, a plus

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan  Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Get paid daily with  Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty Job Reference: 130625

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to . "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.


Nearest Major Market: Daphne
Nearest Secondary Market: Fairhope
Job Segment: Front Desk, Data Entry, Clerical, Supply, Administrative, Operations

  • Guest Services Coordinator

    3 months ago

    Orange Beach, United States Sun Communities, Inc. Full time

      Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the...

  • Guest Services Coordinator

    3 days ago

    Palm Beach, Florida, United States Palm Beach Club Services Full time

    Job DescriptionPosition Overview: Guest Services CoordinatorThe Guest Services Coordinator will warmly welcome and guide members and visitors to their designated areas, ensuring the establishment's service standards are upheld. Responsibilities include managing reservations and maintaining an organized reservation system. The role also involves monitoring...

  • Guest Services Coordinator

    1 week ago

    Orange, California, United States Orange Hill Full time

    Job OverviewPosition Summary: The Guest Services Coordinator plays a crucial role in ensuring that patrons feel welcomed and valued at our esteemed establishment. This position involves greeting guests upon their arrival, guiding them to their tables, and ensuring that their dining experience is nothing short of exceptional. Additionally, the Coordinator...

  • Guest Services Coordinator

    1 week ago

    Orange, California, United States Orange Hill Full time

    Job OverviewPosition Summary:The Guest Services Coordinator plays a crucial role in ensuring a memorable dining experience for all guests. This position involves warmly welcoming guests, guiding them to their tables, and ensuring their overall satisfaction throughout their visit.About Us:Orange Hill Restaurant is a distinguished upscale dining venue...

  • Guest Services Coordinator

    2 days ago

    Miami Beach, Florida, United States StepStone Hospitality Full time

    Guest Services Coordinator Job OverviewStepStone Hospitality is seeking a motivated individual to become part of our team as a Guest Services Coordinator. In this role, you will play a crucial part in ensuring the efficient functioning of the front desk and enhancing guest experiences.Key Responsibilities:Check in and assign accommodations to...

  • Guest Services Coordinator

    2 days ago

    Miami Beach, Florida, United States StepStone Hospitality Full time

    Guest Services Coordinator Job OverviewStepStone Hospitality is seeking a motivated individual to become a part of our team as a Guest Services Coordinator. In this role, you will play a crucial part in ensuring the efficient functioning of the front desk and enhancing guest experiences.Key Responsibilities:Check in and assign accommodations to...

  • Guest Services Coordinator

    1 week ago

    Daytona Beach, Florida, United States Premier Resorts Management Inc Full time

    Position OverviewJoin our dynamic team at Premier Resorts Management Inc as a Guest Services Coordinator. We are seeking a dedicated professional with a strong background in hospitality to enhance our guest experience.Objective:Ensure exceptional customer satisfaction, uphold quality service standards, and adhere to corporate policies while striving to...

  • Guest Services Coordinator

    3 days ago

    Huntington Beach, California, United States Sun Communities, Inc. Full time

    Sun Communities, Inc. is seeking a Guest Services Coordinator to provide exceptional customer service and administrative support. As a key member of our team, you will be responsible for handling office work, interacting with guests and residents, and assisting with various administrative tasks.Key Responsibilities:Guest Services:Greet and establish rapport...

  • Guest Services Coordinator

    3 days ago

    Laguna Beach, California, United States Common Thread Hotels Full time

    Position Overview:The Guest Services Coordinator is responsible for welcoming and registering hotel guests, providing detailed information about accommodations, and establishing payment methods. This role also involves checking guests out of the hotel and preparing final bills while ensuring a smooth and pleasant experience.Key Responsibilities:Greet and...

  • Guest Services Coordinator

    1 week ago

    Myrtle Beach, South Carolina, United States Westgate Resorts Full time

    Guest Services CoordinatorCompany OverviewWestgate Resorts is a premier oceanfront destination, providing guests with an exceptional experience amidst stunning coastal views and a variety of onsite amenities. Our resort is dedicated to ensuring that every visitor enjoys their stay, offering spacious accommodations and a welcoming atmosphere.Position...

  • Guest Services Coordinator

    1 week ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Opportunity for Guest Services Coordinator at Surf & Sand ResortAre you passionate about delivering outstanding experiences for visitors?Do you thrive in the Hospitality Sector?Become an integral part of a family-owned establishment that prioritizes personal connections and superior service.The GUEST SERVICES COORDINATOR position at Surf & Sand Resort...

  • Guest Services Coordinator

    1 week ago

    Myrtle Beach, South Carolina, United States Westgate Resorts Full time

    Guest Services CoordinatorCompany OverviewWestgate Resorts is a premier oceanfront destination that offers guests a unique experience filled with sunshine, refreshing breezes, and breathtaking views. Our resort is dedicated to providing exceptional service to visitors from around the globe, ensuring they enjoy our spacious accommodations and extensive...

  • Guest Services Coordinator

    5 days ago

    Huntington Beach, California, United States Sun Communities Full time

    Job SummaryWe are seeking a highly skilled Guest Services Coordinator to join our team at Sun Communities. As a key member of our resort staff, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional customer service to guests,...

  • Guest Services Coordinator

    1 week ago

    Newport Beach, California, United States Balboa Bay Resort Full time

    Position OverviewThe Guest Services Coordinator plays a pivotal role in ensuring a seamless experience for members and visitors alike. This position encompasses a variety of responsibilities aimed at enhancing guest satisfaction and operational efficiency.Key ResponsibilitiesInformation Hub: Serve as the primary source of information for members and guests,...

  • Guest Services Coordinator

    3 days ago

    Myrtle Beach, South Carolina, United States Sea Mist Resorts Full time

    Job Overview As a Guest Services Coordinator, you will play a pivotal role in ensuring our guests receive exceptional service throughout their stay. Key Responsibilities: Deliver outstanding customer service in line with the resort's standards, addressing guest inquiries and concerns to guarantee satisfaction.Support the delivery of guest services, including...

  • Guest Services Coordinator

    4 days ago

    Myrtle Beach, South Carolina, United States Holiday Inn Club Vacations Full time

    Position OverviewThe Guest Services Coordinator plays a crucial role in managing the check-in and check-out procedures for our esteemed sales and marketing division. This position is essential in ensuring a seamless experience for our guests.Key ResponsibilitiesCheck-In and Departure Management: Oversee all aspects of the guest arrival and departure process,...

  • Guest Services Coordinator

    3 days ago

    Myrtle Beach, South Carolina, United States Holiday Inn Club Vacations Full time

    Position OverviewThe Guest Services Coordinator plays a crucial role in managing the check-in and check-out procedures for our esteemed guests. This position is integral to the Sales and Marketing department, ensuring a seamless experience for all visitors.Key ResponsibilitiesCheck-In and Departure Management: Oversee all aspects of the guest arrival and...

  • Guest Services Coordinator

    2 months ago

    Jensen Beach, United States Sun Communities, Inc. Full time

     Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the...

  • Guest Services Coordinator

    3 days ago

    Newport Beach, California, United States Balboa Bay Resort Full time

    Position OverviewThe Club Operations Associate plays a vital role in ensuring a seamless experience for both members and guests. This position is responsible for:Information Hub: Acting as the primary source of information for members and visitors, providing assistance with inquiries and services.Reservation Management: Facilitating reservations and managing...

  • Guest Services Coordinator

    3 days ago

    Laguna Beach, California, United States Common Thread Hotels Full time

    Position Overview:The Front Desk Agent is responsible for welcoming and registering guests at the hotel, providing detailed information about accommodations, and establishing payment methods. This role involves checking guests out, preparing and explaining bills, and ensuring a seamless experience for all visitors.Key Responsibilities:Greet and register...