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Guest Services Coordinator

2 months ago


Newport Beach, California, United States Balboa Bay Resort Full time
Position Overview

The Club Operations Associate plays a vital role in ensuring a seamless experience for both members and guests. This position is responsible for:

  • Information Hub: Acting as the primary source of information for members and visitors, providing assistance with inquiries and services.
  • Reservation Management: Facilitating reservations and managing guest arrangements efficiently.
  • Membership Support: Assisting members with reciprocal arrangements and issuing guest and temporary cards.
  • Event Coordination: Setting up and supporting various club events, ensuring all details are handled with care.

As the main point of contact at the reception, this role requires excellent communication skills and a commitment to delivering exceptional service. The ideal candidate will be proactive, organized, and able to multitask in a dynamic environment.