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Guest Services Coordinator
2 months ago
The Club Operations Associate plays a vital role in ensuring a seamless experience for both members and guests. This position is responsible for:
- Information Hub: Acting as the primary source of information for members and visitors, providing assistance with inquiries and services.
- Reservation Management: Facilitating reservations and managing guest arrangements efficiently.
- Membership Support: Assisting members with reciprocal arrangements and issuing guest and temporary cards.
- Event Coordination: Setting up and supporting various club events, ensuring all details are handled with care.
As the main point of contact at the reception, this role requires excellent communication skills and a commitment to delivering exceptional service. The ideal candidate will be proactive, organized, and able to multitask in a dynamic environment.