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Guest Services Coordinator

2 months ago

Huntington Beach, California, United States Sun Communities Full time
Job Summary

We are seeking a highly skilled Guest Services Coordinator to join our team at Sun Communities. As a key member of our resort staff, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring a seamless experience for our guests.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including checking guests in and out, handling reservations, and processing payments.
  • Perform administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Assist with marketing efforts, including preparing promotional materials and coordinating events.
  • Collaborate with other team members to ensure seamless communication and a positive guest experience.
Requirements
  • High school diploma or equivalent required.
  • Minimum 2 years of administrative experience, preferably in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Intermediate to advanced computer skills, including Microsoft Office and data entry.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.