We have other current jobs related to this field that you can find below
-
Multimedia Solutions Expert
3 days ago
Washington, United States Agile Resources, Inc. Full timeMultimedia Solutions ExpertAgile Resources, Inc. is a prominent organization that formulates policies and oversees a vast network of energy firms supplying electricity across North America.Key Responsibilities and Qualifications:Minimum of 5 years' experience in a Multimedia Solutions role.Proficiency in Cisco WebEx, Zoom, and Microsoft Teams is...
-
Lead Integrator
1 month ago
Washington, United States Allen Integrated Solutions Full timeJob DescriptionJob DescriptionIntegration Engineer (Expert) Clearance Required: TS/SCI Minimum Years' Experience: 18Springfield, VA and Chantilly, VAOverall Assignment Description:Expert Lead Integrator provides Enterprise Integration and Modernization support to on-going enterprise integration and modernization efforts for the Analytic and Exploitation...
-
Lead Program Strategist
3 days ago
Washington, United States Astir IT Solutions, Inc. Full timeRole: Lead Program StrategistLocation: Washington, DC (Onsite)Astir IT Solutions, Inc. is in search of a seasoned Lead Program Strategist to become an integral part of our Business Transformation team within the Service, Delivery & Operations division. This pivotal role involves the management of strategic program oversight, enhancement of processes, and...
-
SharePoint Solutions Engineer
2 days ago
Washington, Washington, D.C., United States IT Concepts Full timeJob OverviewFounded in 2003, IT Concepts embodies core principles such as customer focus, collaboration, commitment to excellence, innovation, and integrity. Our culture is designed to embrace change, foster experimentation, and promote continuous learning and improvement. We utilize a design thinking approach to problem-solving that encourages curiosity and...
-
Cloud Security Solutions Architect
2 days ago
Washington, Washington, D.C., United States Gridiron IT Solutions LLC Full timeJob DescriptionGridiron IT Solutions LLC is in search of a Cyber Security Architect to enhance a federal initiative.This position requires a candidate with a robust combination of technical skills, risk evaluation expertise, and effective communication abilities. The ideal candidate will excel in collaborative environments and possess the capability to make...
-
Washington, United States Astir IT Solutions, Inc. Full timePosition: Lead Program Manager for Business TransformationLocation: Hybrid OpportunityExperience Requirement: Minimum of 12 years in program and project management, with practical experience from project initiation to execution utilizing formal methodologies.Role Overview:We are in search of a seasoned Lead Program Manager to become a vital part of our...
-
Expert Solutions Architect
3 days ago
Washington, United States Jobot Full timeSenior Solutions Architect/Network Security Engineer PositionCompany Overview:Jobot is a prominent IT Consulting firm, dedicated to delivering advanced solutions utilizing Palo Alto Products for our clientele. We pride ourselves on fostering an innovative environment focused on creating secure network infrastructures.Position Overview:Develop comprehensive...
-
SharePoint Solutions Architect
2 days ago
Washington, Washington, D.C., United States IT Concepts Full timePosition OverviewFounded in 2003, IT Concepts embodies core values such as customer-centricity, collaboration, commitment to excellence, innovation, and integrity. Our culture promotes adaptability, experimentation, continuous learning, and improvement. We leverage a design thinking approach to problem-solving that encourages curiosity and embraces...
-
Lead Business Solutions Analyst
3 days ago
Washington, United States GovCIO Full timeOverviewGovCIO is seeking a Lead Business Solutions Analyst to contribute to the USA Development Information Solution (DIS) project. This role is designed to facilitate collaboration between business and technology teams, ensuring alignment with organizational objectives.Key ResponsibilitiesEngage with stakeholders to gather and define system requirements,...
-
Clean Energy Finance Expert
2 days ago
Washington, Washington, D.C., United States RER Solutions, Inc. Full timeBusiness/Finance Subject Matter Expert (SME) OpportunityRER Solutions, Inc. is looking for a Business/Finance Subject Matter Expert (SME) to enhance the efforts of the Office of Clean Energy Demonstrations (OCED). This role is pivotal in leading significant clean energy demonstration initiatives in partnership with the private sector, aiming to accelerate...
-
Evaluation and Testing Expert
2 days ago
Washington, Washington, D.C., United States Nemean Solutions Full timeEvaluation and Testing Expert at Nemean Solutions, LLCOverview:Nemean Solutions, LLC is in search of an Evaluation and Testing Expert to deliver comprehensive systems and software engineering, program oversight, technical, and analytical testing and evaluation support services to the Department of Homeland Security, Customs and Border Protection.Key...
-
Expert en Solutions Sage X3
2 days ago
Washington, Washington, D.C., United States Trusted Advisors Full timeDescription du PosteNous sommes à la recherche d'un Expert en Solutions Sage X3 pour le compte de Trusted Advisors, une entreprise reconnue dans le domaine des solutions informatiques. Le candidat idéal doit posséder un minimum de 5 ans d'expérience dans l'implémentation du logiciel Sage X3.Responsabilités Principales :Évaluer la situation actuelle et...
-
Systems Engineer
1 month ago
Washington, United States Allen Integrated Solutions Full timeJob DescriptionJob DescriptionSystems Engineer (Expert)Clearance Required: TS/SCIMinimum Years' Experience: 18Overall Assignment Description: Expert Systems Engineers assist in leading engineering teams in taking a multi-discipline approach to requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development,...
-
Senior Solutions Analyst
3 days ago
Washington, Washington, D.C., United States Sagitec Solutions Full timePosition: Senior Business Systems ConsultantWork Arrangement: RemoteEmployment Type: Full-timeRole Summary:Sagitec Solutions is in search of a Senior Business Systems Consultant to collaborate with systems development teams, architects, and client stakeholders within our pension sector. This position entails spearheading business and system analysis for...
-
Clean Energy Finance Expert
3 days ago
Washington, Washington, D.C., United States RER Solutions, Inc. Full timeOpportunity for a Business/Finance Subject Matter Expert (SME)RER Solutions, Inc. is looking for a dedicated Business/Finance Subject Matter Expert (SME) to enhance our efforts within the Office of Clean Energy Demonstrations (OCED). This role is pivotal in leading extensive clean energy demonstration initiatives in partnership with the private sector, aimed...
-
Storage Solutions Sales Expert
2 days ago
Washington, Washington, D.C., United States Hewlett Packard Enterprise Full timePosition Overview:This role has been designated as 'Remote/Teleworker', allowing you to primarily work from home.About Hewlett Packard Enterprise:Hewlett Packard Enterprise is a leading global company focused on edge-to-cloud solutions, enhancing the way individuals and organizations operate. We empower businesses to connect, secure, analyze, and act on...
-
Systems Architect
4 weeks ago
Washington, United States Allen Integrated Solutions Full timeJob DescriptionJob DescriptionSystems Architect (Expert) Clearance Required: TS/SCI Minimum Years' Experience: 18Springfield, VA/Chantilly Overall Assignment Description: Expert System Architects assist in leading the design and development of solutions for complex applications problems, API design, data services, platform services, cloud services and...
-
Systems Engineer
1 month ago
Washington, United States Allen Integrated Solutions Full timeJob DescriptionJob DescriptionSystems Engineer (Expert-Level)TS/SCI Clearance REQUIREDOverall Assignment Description: Expert-level Systems Engineers assist in leading engineering teams in taking a multi-discipline approach to requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and...
-
Storage Solutions Sales Expert
2 days ago
Washington, Washington, D.C., United States Hewlett Packard Enterprise Full timePosition Overview:This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.About Hewlett Packard Enterprise:Hewlett Packard Enterprise is a leading global company that enhances the way individuals and organizations operate by connecting, securing, analyzing, and acting on their data and applications across various...
-
Washington, United States GBS Solutions Full timeWe are recruiting for a Project Manager, Task Lead, Solutions Architect. GBS offers Medical, Dental, Vision, 401k and 401k Match, STD, LTD and Life Insurance with Accidental Death and Dismemberment, Voluntary Life Insurance with Accidental Death and Dismemberment and Paid Time Off.GBS Solutions Corporation () is an SBA 8(a)-certified, small, disadvantaged...
IT Lead Solutions Expert
2 months ago
Essential Functions
Assists the IT Operations Manager or independently assigns staff for client assistance, diagnosis, repair, service, and follow-up. Communicates department goals and other pertinent company information to Solutions Experts of the Technology Center in a clear, accurate, and timely manner. Works with the IT Operations Manager directly to ensure Solutions Experts are assisting clients with Steptoe IT service and repair issues while achieving IT department goals. Handles escalated client service issues. Provides polite, friendly, positive, and timely first contact service and incident resolution to clients with hardware, software, and application problems. Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes, and providing accurate time estimates for the next steps. Remain abreast of all IT Department technologies, software applications, software enhancements and upgrades, as well as new software and technology trends, via departmental communications, online references, periodical information, and by participating in relevant training and seminar sessions. Helps drive a positive client experience by building relationships, exhibiting empathy, and providing solutions to their needs. Monitor service queues and provide accurate status updates to clients. Clearly communicate and partner with fellow Solutions Experts and IT professionals. Attempts to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or IT Administrators when required. Documents incident status and solutions in incident database tools. Maintain current working knowledge of computers, printers, laptops, and common windows applications. Work through various types of support issues with in-person or remote assist. Provide answers to Frequently Asked Questions or solutions to common problems in Knowledge Base articles as part of a customer self-help capability. Provides ongoing coaching to Solution Experts and acts as an advisor to other Steptoe departments such as Support Operations and Marketing Events as needed to achieve goals and high standards of customer service. Provide prompt and courteous guidance on how to use firm desktop and mobile technology. Routinely troubleshoot software and hardware on all supported devices and when necessary provide prompt feedback to supervisor or manager regarding critical issues or complaints that involve escalated service requirements. Routinely document all troubleshooting tasks, results and resolutions in the online service desk ticketing system. Effectively communicate and coordinate with IT administrators or engineers to address, resolve and document escalated issues. Non-essential Functions Complete other duties as assigned Minimum QualificationsDesirable Skills / Experience:
Experience using and learning about corporate information systems. Ability to work successfully as part of a team. Ability to prioritize and multi-task in a fast-paced environment. 3-5 years of retail customer service experience. 3-5 years of experience in diagnosing and repairing PCs or consumer electronics. 3-5 years of customer service experience. 3-5 years of leadership experience including coaching, training, and recognition. A+ Certification or equivalent. Education: High School diploma/GED or higher Success Factors Attention to detail : avoid common and frequent mistakes; complete complex projects and tasks without error. Critical thinking and problem-solving : recognize problems or situations that are new or without clear precedent; evaluate alternatives and find solutions using a systematic, multi-step approach; develop improvements and innovations to enhance performance. Customer service : is highly responsive to initial requests and follows through on all commitments, both stated and implied; works diligently to ensure that everyone seeking Department services receives the highest level of service; manages own work to meet or exceed service level expectations. Initiative and creativity: identify areas for improvement within personal areas of responsibility, group, department, and firm; develop unique and new approaches to address existing challenges and/or positively affect lawyer productivity, client service, and overall fiscal health of the firm. Team leadership: the ability to inspire others by creating a vision and gaining buy-in from those important to achieving strategic and operational goals. Teamwork : able to work well with others on projects, initiatives, and tasks that require their input and cooperation. Work Environment Non-Smoking environment. Ability to maintain a flexible work schedule. Available to work in the office 9:00 - 5:30 pm Monday through Friday. Extra weekday and weekend hours may be required for special programs or events. Must be available to work beyond regular hours when necessary. Must be able to work under tight deadlines and stressful situations. Must have the ability to work independently. The anticipated salary for this position is $70,000. The actual base salary offered will be dependent upon the applicant’s experience and qualifications, as well as other job-related factors, including but not limited to, relevant skills, education, certifications or other professional licenses held, and if applicable, geographic location.Steptoe LLP is an equal opportunity employer EOE/AA/Minority/Female/Disability/Veteran. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, sexual orientation, gender identity and expression, marital status, mental or physical disability, genetic information, or any basis proscribed by applicable statutes.