ServiceNow Automated Test and Business Analyst with Secret Clearance

4 weeks ago

Reston, United States ICF Full time

Description

As a ServiceNow QA Test and Business Analyst, you play a pivotal role in successfully deploying ServiceNow solutions for our clients. In this role, you will ensure the quality and reliability of our software solutions in ServiceNow. You will be embedded within an agile team supporting a DoD client who is implementing ServiceNow. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.

Your responsibilities include:

Collaborate with cross-functional teams to understand requirements and develop comprehensive test plans for ServiceNow implementations and enhancements.

Execute test cases, scripts, and procedures to ensure the quality and integrity of ServiceNow applications.

Conduct functional, regression, integration, and performance testing to identify and address software defects and performance bottlenecks.

Work closely with developers and product owners to troubleshoot issues, reproduce defects, and ensure timely resolution.

Utilize industry-standard QA tools and methodologies to streamline testing processes and enhance overall product quality.

Provide regular status updates, reports, and metrics on testing progress and product quality to stakeholders.

Coordinate and conduct AGILE development process meetings: SCRUM ceremonies, driving and gathering requirements, sprint planning and reviews, and retro activities.

Develop and refine stories, and create epics and themes.

Perform ServiceNow System administration duties.

** While this is a remote role, meetings onsite may require your presence, no more than 10% of your time. **

Requirements:

US Citizenship is required (required by the federal government for this position).

Must have a current or be able to obtain a DoD Secret clearance .

MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.)

Required Experiences and Certifications:

CompTIA Security +

SCRUM Master

ServiceNow Automated Test Framework

3+ years of QA Testing

Valuable Skills for this role:

Skilled at analyzing system documentation to summarize system functionality as it relates to the project at hand.

Good understanding of basic system technologies as they relate to the project deliverables.

Ability to provide technical assistance and troubleshooting by effectively responding to inquiries.

Analyzing and interpreting customer requirements

Building and executing test plans

Training test team members

Leading AGILE/SCRUM teams

4-year degree in Business Administration

#DMX24

#SENW22

#Indeed

#Clearance

#ARHD24

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