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Oceania Scholars Program Coordinator

3 months ago

San Francisco, United States San Francisco State University Full time

Position Summary

Reporting to the Director of Asian American & Pacific Islander (AA&PI) Student Services, and working alongside the Critical and Pacific Islands and Oceania Studies (CPIOS) faculty and staff, the Oceania Scholars Program Coordinator (OSPC) will serve as part of a cohesive, collegial team that is dedicated to providing effective advocacy for students at SF State and assisting students with their agency, self-determination and empowerment while pursuing their educational goals. The Oceania Scholars Program Coordinator will play a pivotal role in enhancing the educational experience and success of Pacific Islander students at SF State, through community responsive programming, and culturally relevant engagement to support the academic success, retention, and graduation of Pacific Islander students. The primary responsibilities include developing, implementing, and overseeing programs and services designed to support student retention, engagement, and graduation among the Pacific Islander student population. This role involves collaboration with various departments and student organizations to create a supportive and inclusive campus environment for Pacific Islander students.

Important Note: This is a two-year grant-funded position starting July 2024 through June 2026. Oceania Scholars Program is a new program starting July 2024.

About the Program: The Oceania Scholars Program (a new program starting Fall 2024) will be vital in addressing educational equity for Pacific Islander students. It provides tailored support to help students overcome cultural and socioeconomic challenges and to enhance the inclusivity and visibility of Pacific Islander heritage on campus. The program will also boost academic outcomes through advising and access to culturally relevant resources while promoting leadership skills and community engagement among students. This comprehensive support system not only will aid Pacific Islander students in their academic journeys but will also foster a more equitable and diverse educational environment on campus.

The development of AA&PI Student Services centers student identities, narratives, and experiences that may have been invisible and or sidelined in the traditional work of student services. AA&PI Student Services is part of the Division of Equity & Community Inclusion under Student Affairs & Enrollment Management. This Division of Equity & Community Inclusion is responsible for leading, coordinating, implementing, and evaluating a broad range of sustained programs, initiatives, events, and activities designed to:

facilitate intercultural/intergroup dialogue, promote equity and inclusion, advance social justice, and improve campus climate for all of our students. 

Position Information

Program Coordination

Develop, implement, and evaluate Pacific Islander-centered services aimed at increasing retention, engagement, and graduation rates for Pacific Islander students including but not limited to Pacific Islander-centered events, conferences and/or workshops. Work with the Director to recruit, train and oversee Pacific Islander student community leaders (includes work-study and student assistants) and interns for the AA &PI Student Services Office who will provide peer-advising, program support, and collaborate with student organizations on student-led services and community building across campus. Collaborate with campus resources to offer career development workshops and employment services to Pacific Islander students, including career exploration and connections to jobs and internships. Partner with the Critical Pacific Islands and Oceania Studies (CPIOS) faculty to support advertisement of the CPIOS minor, provide targeted advising for CPIOS minor students and advise on CPIOS course development based on student needs. Work in collaboration with CPIOS faculty to explore opportunities to improve data monitoring of Pacific Islander enrollment, retention, and graduation at SF State. Work in collaboration and partnership with other programs, departments, and areas within Student Affairs & Enrollment Management and in Academic Affairs to support Pacific Islander student needs for program planning, course advisement, major and career exploration.

Serve as a key liaison between Pacific Islander students and university administration, faculty, and staff to advocate for students' needs and interests.

 Advisement & Student Support

Provide general advising, co-curricular support, and career development for Pacific Islander students. Offer appropriate referrals to on and off campus units and agencies to address academic and personal challenges that students may have including housing and culturally relevant mental health services. Advising and supporting students in learning communities to strengthen and improve class assignments, papers, projects, and exams. Collaborate with pre-existing initiatives and offices on campus to support previously enrolled and current Pacific Islander students with enrollment and degree completion requirements. Provide advising and programming support for student clubs/organizations which serve Pacific Islander Students and/or advance Pacific Islander political/historical/ social/ cultural interests.

Outreach & Community Engagement

Collaborate with campus outreach efforts and learning communities to increase targeted outreach to Pacific Islander high school and community college students in the Bay Area and other regions. Convene and lead the pre-existing Pacific Islander Community Planning Group, a community advisory board to meet annually and advise on Pacific Islander initiatives at SF State. Build partnerships with local Pacific Islander professionals and organizations to increase outreach and mentorship opportunities for current and prospective Pacific Islander students. Participate as an active member of committees on campus, as assigned.

Other duties as assigned.

At All Times

Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment.

Minimum Qualifications

Knowledge and Abilities:

The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience: 

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education:

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications

● Master’s degree in Education, Ethnic Studies, Student Development, or other academic field related to

the primary duties of the position

● Demonstrated experience working effectively to support the academic success and social integration of

Pacific Islander students in a higher education setting

● Proven understanding of and ability to appropriately apply student development theories as they relate

to students of color, underrepresented minorities and other historically marginalized student

populations as well as diversity, equity and social justice framework

Core Competencies – embody the following competencies:

● Bias toward collaboration and teamwork

● Effective oral, written and nonverbal communication skills

● Customer/Client Focus with an emphasis in problem solving and resolution

● Personal effectiveness and credibility as demonstrated by interpersonal and professional

confidence

● Diversity and inclusion, including equity and social justice

Environmental/Physical/Special

Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Regular work hours are 8am – 5pm, Monday through Friday. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Hybrid work schedules may be approved by the supervisor, when necessary.

Pre-