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Program Coordinator

2 months ago

San Francisco, California, United States Evergreen Supported Living Full time
Position Overview:

As a Program Manager at Evergreen Supported Living, you will oversee a dedicated team and manage a diverse caseload of individuals with developmental disabilities. Your role will involve the supervision of client programs, household management, and the professional development of your direct reports. You will work collaboratively to create and implement Individualized Instruction and Support Plans (IISP) and Functional Assessments/Positive Behavior Support Plans (FA/PBSPs), ensuring that daily objectives and compliance with established policies are met.

Key Responsibilities:

  1. Provide direct care support for clients as necessary to meet compliance standards.
  2. Supervise Direct Support Professionals and Assistant Program Managers effectively.
  3. Participate in an on-call rotation to ensure quality care and operational continuity.
  4. Manage resources associated with client caseloads within assigned programs.
  5. Collaborate with the team to develop, implement, and review client IISP and FA/PBSPs.
  6. Work with the Client Financial Program Manager to ensure the completion of annual Individual Financial Plans (IFP) and monitor client financial activities.
  7. Coordinate with Quality Management and Training Program Manager to maintain high standards of care and documentation compliance.
  8. Ensure the organization and security of client files and documentation.
  9. Oversee Medication Administration Records (MARs) for accuracy and training opportunities.
  10. Support Assistant Program Managers in medication management and compliance with agency policies.
  11. Monitor and adapt programs to enhance clients' quality of life.
  12. Train and verify that staff documentation is thorough and accurate.
  13. Ensure completion of safety meetings and drills, maintaining compliance with safety protocols.
  14. Conduct maintenance and cleaning of assigned sites and agency vehicles.
  15. Coordinate client outings and maintain the activities calendar.
  16. Manage client appointments and ensure staff preparedness for medical visits.
  17. Oversee household supplies and collaborate with staff to ensure clients' needs are met.
  18. Facilitate client independence through training in personal care and home management.
  19. Implement Positive Behavioral Support strategies and report any concerns.
  20. Engage with families, guardians, and support teams in a professional manner.
  21. Provide transportation support for clients as needed.
  22. Utilize Individualized Instruction and Support Plans to track client progress.
  23. Promote teamwork and respectful interactions among staff.
  24. Maintain accurate daily progress notes and documentation.
  25. Lead monthly staff meetings and training sessions.
  26. Conduct performance reviews with Assistant Program Managers and Direct Support Professionals.
  27. Encourage client participation in daily activities to foster independence.
  28. Ensure compliance with training and documentation requirements.
  29. Assist clients in identifying health concerns and coordinating healthcare appointments.
  30. Administer medications and perform nurse-delegated tasks under supervision.
  31. Support clients with personal hygiene tasks while promoting dignity.
  32. Maintain cleanliness in client homes and agency spaces.
  33. Ensure fiscal responsibility in resource management.
  34. Embody the values outlined in the DSHS Residential Service Guidelines.
  35. Collaborate with the management team to enhance agency operations.
  36. Perform additional duties as assigned.
Qualifications:

  • Minimum age of 18 years.
  • Bachelor's degree or three years of relevant experience with individuals with developmental disabilities.
  • Completion of Evergreen's Management Training Program.
  • One year of experience as an Assistant Program Manager.
  • Certifications in CPR, First Aid, Bloodborne Pathogens, and Food Handling.
  • Nursing Assistant Registration (NAR) preferred.
  • Strong communication skills, both written and verbal.
  • Knowledge of WACs, DDA Policies, and relevant laws.
  • Ability to teach and mentor staff effectively.
  • Valid state driver's license and good driving record.
  • Pass a DSHS background check and fingerprint clearance.
  • Complete required training within designated timeframes.
  • Physical capability to assist clients as needed.
  • Flexibility to work non-traditional hours.
  • Familiarity with medical terminology.
  • Proven experience in employee management and task prioritization.
  • COVID-19 vaccination required.