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Senior Risk Advisor, Consumer Risk | Retail Bank

3 months ago


Wilmington, United States Capital One Full time
Center 2 (19050), United States of America, McLean, VirginiaSenior Risk Advisor, Consumer Risk | Retail Bank

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

Do you like working in the spotlight? Can you build relationships as well as develop and implement innovative solutions?

As a member of the Consumer Risk team within the Retail Bank Risk Office, you’ll be challenged to shape the risk mitigation strategy for one or more areas of Consumer Retail Bank. You’ll work with various stakeholders to identify unmitigated risks and assist with opportunities to strengthen the control environment to reduce risks for the business while building lasting partnerships. This role will focus on risks and controls impacting one or more of our retail bank processing functions and help enable a well-managed risk environment.

Senior Risk Advisors at Capital One are highly motivated risk management professionals with an ability to think critically and problem solve. They have a high level of exposure across lines of business and have the opportunity to work with senior management to create and implement innovative solutions to identify and mitigate potential risks to the Company. Risk Advisors are expected to have excellent organizational and communication skills. 

Responsibilities:

Facilitate various Risk Assessments engaging with the line of business and vertical Risk Advisory, as well as Compliance and Operational Risk Management to proactively identify and remediate potential risks. 

Review and analyze business processes (including FMEA and Process Maps) to assess the current risk and control environment, ensuring impacts are appropriately assessed, documented and implemented.

Develop and leverage relationships with stakeholders to enable collaboration across the organization while meeting the 2nd line compliance requirements for the well managed agenda.

Issues Management - Identify and track issues and events to mitigate risk within Retail Bank Consumer. Coordinate with applicable business areas to define and implement timely remediation activities.

Audit and Exam Management - Provide support to business partners during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities. 

Implement and deliver on a subset of horizontal program deliverables. 

Possess solid verbal and written communication skills to communicate effectively with a range of stakeholder groups.

Apply sound inquiry and analysis to make recommendations and decisions.

Be intellectually curious to question the obvious, explore options, and develop alternatives.

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 2 years of Risk Management experience 

At least 1 year Project Management experience

At least 1 year of Google Suite experience such as Gmail, Slides, Sheets, Docs, etc.

Preferred Qualifications:

Bachelor's Degree

3+ years of Project Management experience leading cross functional projects or programs in Risk

3+ years of Financial Services risk management experience



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.