Patient Access Specialist

2 months ago

Lexington, United States Ensemble Health Partners Full time

Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between - depending on experience

***This position is an onsite role, and candidates must be able to work on-site at Rockridge Hospital **** 

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership. Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options. The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience:

• 1+ years of customer service experience

Minimum Education:

• High School Diploma/GED Required

Certifications:

• CRCR Required within 9 months of hire (Company Paid)

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

Innovation

Work-Life Flexibility

Leadership

Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.  Our Culture– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.  Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .

EEOC – Know Your Rights
FMLA Rights - English

La FMLA Español

  • Patient Access Specialist

    1 month ago

    Lexington, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Patient Access Specialist – Emergency Services

    1 week ago

    Lexington, Kentucky, United States InsideHigherEd Full time

    Job Title:ED Access Associate/UKHCRequisition Number:RE46715Working Title:ED Access Associate – Chandler Emergency Dept.Department Name:H3100:Emergency ServicesPosition Overview:The ED Access Associate serves as a crucial link between patient clerical staff and the management team within Emergency Services. This role involves welcoming and guiding staff,...

  • Patient Access Coordinator

    1 week ago

    Lexington, Kentucky, United States Shriners Children's Full time

    Company Overview:Shriners Children's is a community that honors, supports, and cherishes each member. We are dedicated to delivering exceptional patient care while embracing interdisciplinary education and research with a global influence. Our environment promotes learning that values evidence-based practices, experience, innovation, and critical thinking....

  • Patient Access Services Rep/UKHC

    1 month ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Job TitlePatient Access Services Rep/UKHCRequisition NumberRE44488Working TitlePatient Access Services RepresentativeDepartment NameH6555:AdmittingWork LocationLexington, KYGrade Level07Salary Range$ /hourType of PositionStaffPosition Time Status Full-TimeRequired EducationAAClick here for more information about equivalencies:Required Related Experience1...

  • Patient Access Services Rep/UKHC

    4 weeks ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Job TitlePatient Access Services Rep/UKHCRequisition NumberRE45817Working TitlePatient Access Services RepresentativeDepartment NameH4027: REV Cycle MGT-PFEWork LocationLexington, KYGrade Level07Salary Range$ /hourType of PositionStaffPosition Time Status Full-TimeRequired EducationAAClick here for more information about equivalencies:Required Related...

  • Patient Access Services Rep/UKHC

    1 month ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Posting DetailsPosting Details Job Title Patient Access Services Rep/UKHC Requisition Number RE45817 Working Title Patient Access Services Representative Department Name H4027: REV Cycle MGT-PFE Work Location Lexington, KY Grade Level 07 Salary Range $ /hour Type of Position Staff Position Time Status Full-Time Required Education AA Click here for...

  • Patient Access Services Rep/UKHC

    1 month ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Posting DetailsPosting Details Job Title Patient Access Services Rep/UKHC Requisition Number RE44488 Working Title Patient Access Services Representative Department Name H6555:Admitting Work Location Lexington, KY Grade Level 07 Salary Range $ /hour Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more...

  • Patient Experience Specialist/UKHC

    4 weeks ago

    Lexington, United States The University of Kentucky Full time

    The Patient Experience Specialist will provide support and guidance to achieving patient experience goals across the UKHC enterprise. This position is responsible for coordinating and periodically facilitating Patient, Parent and Family Advisory Coun Patient, Specialist, Experience, Healthcare, Education, Advisor

  • Patient Access Services Rep/UKHC

    1 month ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Job TitlePatient Access Services Rep/UKHCRequisition NumberRE46621Working TitlePatient Access Services Representative - Emergency Department RegistrationDepartment NameH3020:Admitting and Registration ServicesWork LocationLexington, KYGrade Level07Salary Range$ /hourType of PositionStaffPosition Time Status Full-TimeRequired EducationAAClick here for more...

  • Patient Access Services Rep/UKHC

    1 month ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Posting DetailsPosting Details Job Title Patient Access Services Rep/UKHC Requisition Number RE46621 Working Title Patient Access Services Representative - Emergency Department Registration Department Name H3020:Admitting and Registration Services Work Location Lexington, KY Grade Level 07 Salary Range $ /hour Type of Position Staff Position Time...

  • Patient Registration Specialist

    1 week ago

    Lexington, Kentucky, United States The University of Kentucky Full time

    Position OverviewThe Patient Registration Specialist plays a crucial role in ensuring a seamless and welcoming experience for patients at The University of Kentucky. This position is essential for maintaining high standards of patient relations and operational efficiency.Key ResponsibilitiesWelcoming Patients: Greet patients with a friendly demeanor,...

  • Patient Registration Specialist

    1 week ago

    Lexington, Kentucky, United States CareWell Urgent Care Full time

    CareWell Urgent Care is in search of a reliable full-time Patient Registration Specialist for our urgent care facility. The ideal candidate should possess a friendly demeanor, outstanding communication abilities, and the capacity to thrive in a dynamic environment. As the initial point of contact for our patients, it is essential to establish a professional...

  • Patient Services Specialist

    3 months ago

    Lexington, United States Southern Medical Management LLC Full time

    Job DescriptionJob DescriptionBenefits:Pay From $15/hr. Based On Experience401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insurance*Only candidates selected for more information or interviews will be contacted.This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m. General Summary of Duties: Under general...

  • Regional Patient Registration Specialist with Incentives

    1 week ago

    Lexington, Kentucky, United States CareWell Urgent Care Full time

    CareWell Urgent Care is in search of a reliable full-time Patient Registration Specialist to join our team across multiple urgent care locations. This regional role will provide support to various centers.The ideal candidate will possess a friendly demeanor, outstanding communication abilities, and thrive in a dynamic environment. As the initial point of...

  • Patient Care Support Specialist

    5 days ago

    Lexington, Kentucky, United States LIV Health Full time

    Job OverviewLiv Health is dedicated to health optimization, leveraging cutting-edge diagnostic testing to uncover the unique biochemical profiles of patients. Our approach focuses on creating personalized wellness plans rather than merely addressing symptoms. We believe in a tailored approach to healthcare, emphasizing that prevention is paramount. Our team...

  • Patient Care Specialist

    5 days ago

    Lexington, Kentucky, United States Marshall Lifestyle Medicine Full time

    Job OverviewWe are seeking a dedicated individual to enhance the patient journey within the dynamic field of aesthetics at Marshall Lifestyle Medicine. This role is integral to our mission of providing exceptional service and care, ensuring that every patient feels valued and supported.Key Responsibilities:Deliver Outstanding Patient Experience: Create a...

  • Patient Care Specialist

    4 days ago

    Lexington, Kentucky, United States Marshall Lifestyle Medicine Full time

    Job OverviewWe are excited to present an opportunity within the dynamic field of aesthetics at Marshall Lifestyle Medicine. Our establishment is dedicated to enhancing the well-being of our clients through a unique blend of concierge medicine, aesthetic treatments, and fitness solutions. We pride ourselves on being recognized as a leading medspa and wellness...

  • Patient Care Specialist

    5 days ago

    Lexington, Kentucky, United States Marshall Lifestyle Medicine Full time

    Job OverviewAn exciting opportunity awaits in the dynamic field of aesthetics with Marshall Lifestyle Medicine. Our establishment is dedicated to enhancing the well-being of our clients through a unique blend of concierge medicine, aesthetic treatments, and fitness solutions. We are proud to be recognized as a leading medspa and wellness facility.Position...

  • Patient Support Specialist II

    1 week ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Position OverviewThe University of Kentucky Health Connections is in search of a dedicated Staff Support Associate to ensure continuous access to healthcare services for patients and consumers. Key ResponsibilitiesThe selected candidate will be responsible for: Promptly addressing all incoming calls and web inquiries.Providing essential physician information...

  • Healthcare Operations Specialist

    2 days ago

    Lexington, Kentucky, United States Ensemble Health Partners Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesAssign accurate Medical Record Numbers (MRNs) and complete medical...