Patient Access Services Rep/UKHC

1 month ago

Lexington, Kentucky, United States University of Kentucky Full time
Job Title
Patient Access Services Rep/UKHC

Requisition Number
RE46621

Working Title
Patient Access Services Representative - Emergency Department Registration

Department Name

H3020:
Admitting and Registration Services

Work Location
Lexington, KY

Grade Level
07

Salary Range
$ /hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

AA

Click here for more information about equivalencies:
Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements


This position requires regularly sitting at a computer workstation for extended periods of time, and performing tasks with repetitive motions (such as typing); and occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing, and/or pulling objects weighing up to 50 pounds.

Also involves some exposure to loud noises, cuts/punctures, blood-borne or airborne pathogens, and combative/violent people.

Shift

Wednesday, Thursday, Friday, 6:45am-7:15pm, 36 worked hours per week (three 12.5s). Some holidays required. Position may be eligible for shift and weekend differentials.

Job Summary

Who is UK Healthcare? We are a Health Care system that puts our people first:We treat you as the individual you are, that's what makes us who we areWe work in a team environment, where there is a sense of community pride within the team.We are proud of our people who make an impact on our community
Our working environment in our Health System is unique:The UK Albert B Chandler Hospital is the #1 ranked hospital in Kentucky for the last seven yearsOur work is meaningful, crossing every aspect of health careWe offer competitive pay and rich benefitsWe offer highly valued professional development opportunities such as our Employee Education program
Join the team at UK Healthcare today and make a generational impact in making a healthier Kentucky

The Patient Access Representative is responsible for providing patient arrivals patient registration resolution of patient complaints collection and verification of demographic information and insurance/payer source information and correction of registration errors collection of patient-responsibility payments at time of service (copays, co-insurance, self-pay estimates) maintain HIPAA compliant and comply with all UKHC policies regarding patient privacy and confidentiality participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction

The ideal Candidate:
Has the ability to perform their work in a fast-paced environment. Work independently and complete tasks efficiently, with an attention to detail. Loves helping others in sometimes stressful situations. Ability to keep a professional demeanor when working with patients and families.

If you are interested in this growth opportunity, apply today

Internal Employee Being Considered (IEBC)

Skills / Knowledge / Abilities


The ideal candidate will be customer service oriented; possess patient registration and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

Does this position have supervisory responsibilities?
No

Preferred Education/Experience


Associate degree and at least four years of healthcare customer service experience preferred; previous experience working with patient registration highly preferred.

Deadline to Apply
08/11/2024

University Community of Inclusion


The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance.

We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live.

In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and/or drug screen.

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