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Operational Analyst

3 months ago

Redwood City, United States Oracle Full time

Operations Analyst

Location: 400 Oracle Parkway. Redwood City, CA 94065 Hours: 8am – 5pm PST

Note: This is an essential role and will report to the Oracle M&D office daily. This position does not offer teleworker or remote/working from home options.

Department:

Oracle Manufacturing and Distribution (M&D) is responsible for distribution of employee laptops and network hardware, electronic and physical software distribution, and marketing material to Oracle’s internal and external customers worldwide. M&D's mission is to continually deliver high-quality products, services, and interactions, on time, to our customers.

The Role: 

The Operational analyst will be responsible for supporting the team in planning and processing hardware and software requests, as well as several internal projects. This includes processing employee laptop and returns requests, which involve laptop configurations, testing, refurbishing, and performing QA for accuracy. Process electronic and media software requests. The role also entails assisting in the creation and maintenance of marketing artwork and the internal website. Familiarity with building and publishing web pages, photo editing capabilities, and attention to detail for design and layout creation.

The Analyst will provide data analysis, daily status reports to management, and troubleshoot basic issues independently and report issues to management. Manage and schedule meetings, take meeting minutes, and send them to management. Collaboration with cross-functional teams to understand current operational processes and identify opportunities for optimization. Reviewing, auditing, and updating processes and knowledge-based instructions to ensure efficiency and meet business requirements. Identifying areas for process improvement and cost savings and collaborating with associates and management to enhance efficiency and productivity. The analyst will create and maintain a KPI framework, including ongoing measurement graphs and slides. Assist the team with various projects as needed.

Career Level - IC2

Preferred Skills and Qualifications
• BA/BS degree
• Excellent computer and technical skills; quick to learn new tools applicable to the role. 
• Knowledge of Windows and MacBook Imaging
• Knowledge of Microsoft Office
• Knowledge in Adobe Creative Suite tools such as Photoshop and Illustrator, is a plus. 
• Ability to lift, drive M&D vehicles, carry, push, or pull up to 30 lbs.
• Excellent communication and interpersonal skills.
• Demonstrate critical thinking and process improvement skills.
• Exhibits strong organizational skills, attention to detail and follow-through.

Work Requirements
• Operational Analyst is an essential role and will report to our Redwood, CA office daily. This position does not offer
teleworker, remote or working from home options.
• The hours are subject to change as per the business requirements, project availability and management decision
• Lifting and transporting of moderately heavy objects, such as computers and peripherals. Ability to lift, drive M&D
vehicles, carry, push, or pull up to 30 lbs. 
• Sitting, standing, or walking for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power 
tools, and other computer components.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $ to $ per hour; from $51,100 to $100,000 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.