Administrative Assistant to the Registrar

1 month ago


Ann Arbor, United States University of Michigan Full time

Summary

The School of Social work is seeking a highly motivated and adaptable Administrative Assistant Associate to provide high quality administrative support to the School of Social Work's Registrar office. This position reports to the School Registrar and assists the office in maintaining academic records of students in our programs. 

Responsibilities*

Successful candidate will assist the School of Social Work Registrar providing administrative and technical support to that office, including:

Handling and responding to general office inquiries:
First line of contact for in-office guestsResponding to and triaging appropriate office emails and voicemails
  Data entry, student data verification, and data retrieval in Wolverine Access and SSW's FileMakerPro systemProcessing general student enrollment verification letters and formsVerifying online exemption requestsIssuing automatic course enrollment permissions for special programs and student groups
  With minimal oversight, in collaboration with the MSW On-Campus Program Manager, maintain the SSW Course Enrollment Petition process and issue appropriate student permissions for course enrollments
  Schedule and distribute general communications to students, faculty, and instructors
  Review and update as necessary, the SSW Registrar Office's online presence and information on the SSW Registrar Office's webpage
  Mail retrieval, distribution, and recording
  Assist with administrative projects as needs arise
  Other general duties as assigned under the direction of the Registrar or Degree Audit Specialist


A successful candidate will have a high-level working knowledge and demonstrated experience with: 

Student information systems and preferably FileMaker Pro or other analogous database programs, including formatting and utilizing data pulls as necessary.
  Utilizing Microsoft Office products including Word and Excel, as well as Adobe Acrobat, Google docs, sheets, and drive
  Efficiently utilizing and organizing a shared office electronic file system
  Working collaboratively within a team office environment and across outside offices and departments
 

Required Qualifications*

Minimum of one year's experience in an office, preferably in a higher education academic setting. Experience in data entry and record-keeping. Demonstrated ability to pay strict attention to detail and exercise discretion in handling confidential information. Must be well organized and able to meet deadlines. Experience working with a supervisor and in a team environment and the ability to work autonomously.

Desired Qualifications*

Bachelor degree or the equivalent combination of education and work experience Wolverine Access, specifically Student Administration University of Michigan's student career, program, and plan setup and organization UM's curriculum set-up and functionality Business Objects and UM's Data Warehouse FileMaker Pro or similar database programs Knowledge and understanding of FERPA

Work Locations

Work Location - This is an in-person, on-campus position for the School of Social Work. The work location will be in the School of Social Work building (SSWB) at S. University, Ann Arbor, MI -. A hybrid schedule may be available for this position, but the primary work location will be in-person at the SSWB. 



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