Administrative Assistant Sr

4 weeks ago


Ann Arbor, Michigan, United States University of Michigan Health System Full time
Job Summary

The University of Michigan Clinical Simulation Center (UMCSC) is seeking candidates for the position of Administrative Assistant Sr. The UMCSC is an innovative instructional environment and learning laboratory providing challenging, immersive simulation training for physicians, nurses and other health care professionals at the University of Michigan. As part of the Department of Learning Health Sciences, the UMCSC plays an integral role in leading change through innovative and effective education and establishing assessment methodologies used in clinical care. The mission of the Clinical Simulation Center is to advance best practices in healthcare education and improve patient safety through the development of effective simulation-based instruction, robust assessment, and rigorous research.

This position will serve as Administrative Assistant supporting faculty and staff of the Clinical Simulation Center, and American Heart Association (AHA) educational courses: Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS).

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Provide administrative and technical support to the UMCSC and AHA program including, but not limited to:
  • 50% - Schedule activities in the UMCSC including simulators, equipment and space to accommodate multiple concurrent events and work closely with other UMCSC staff to assure high quality client service.
  • 25% - Provide clerical duties including, but not limited to, answering phones and emails, distributing AHA course material, maintaining the AHA database to include registration and payment history for participants, maintain course availability online as courses are filled, canceled or added, email AHA confirmations and reminders, assist with the preparation of all course materials and post course materials for the registrants, prepare materials for instructors, check in/out registrants, serve as a facilitator for client interactions, assist with ordering and receiving supplies, and participate in special projects, as required.
  • 15% - Assist with the assembly/disassembly of equipment, furniture, simulators, instruments and accessories. Assist with transport of simulators, audio visual and other equipment, instruments and supplies to various locations on the main UMHS campus and off-site locations.
  • 5% - Financial
    • Process Concur reports, approve Marketsite carts, Process Cash deposits (credit card / checks) generate PO payment
  • 5% other duties as assigned
    • Accommodate a flexible shift schedule to support the educational programs hosted by the UMCSC. Assigned shifts are primarily days, but occasional weekend or evening shifts may be required.
    • Represent the UMCSC and the department to other university personnel and outside contacts.
    • Request ID card reader access for students, property disposition
    • Ordering Catering for special events
    • Make Travel arrangements
    • Declaration of Surplus (Property disposition)
    • Process Scheduleon requests
    • Support Faculty
Required Qualifications*
  • A highschool diploma or equivalent and four or more years of experience.
  • Familiarity with medical terminology.
  • Demonstrated commitment to service excellence.
  • A service-oriented attitude and the ability to interact and engage with the public.
  • Exceptional organizational, written and verbal communication skills.
  • Exceptional interpersonal skills and the ability to work independently with minimal supervision.
  • Computer and basic networking knowledge (Win2000, XP, Windows 7, Mac OS, MS Office).
  • Must have the physical ability to move equipment, furniture and lift over 25 lbs.
Desired Qualifications*
  • Some technical background with strong computer-based knowledge, including trouble shooting software and hardware. Experience in a clinical setting.
Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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