Director of National Accounts Management

2 months ago


Peachtree City, United States Hoshizaki America, Inc. Full time
Job Description

SUMMARY

Reporting to Sr. Director Strategic Sales, this is a key sales role responsible for directing existing National Accounts (Maintenance) and on boarding new accounts and farming existing accounts to create and expand new growth opportunities to sell more Hoshizaki products with in the National Account.

ESSENTIAL FUNCTIONS

  • Responsible for retaining existing National Accounts.
  • Expand Hoshizaki’s growth into other product categories within these accounts
  • Direct our onboarding of new National Accounts and Manage the maintenance so the Strategic account managers can go out and get the next new National Account
  • Account set up
  • Direct facilities training
  • Set cadence calls with customers to review orders and schedules
  • Responsible to direct and work closely with Customer Service Team and Technical Service Team to maintain our highest level of customer service for National Accounts
  • Work closely with the customer and our customer service team , and our Manufacturing team to accurately forecast the demand for NRO’s (New Restaurant Openings), replacement (resupply), and manage roll outs.
  • Direct communication as to the schedules of all the above.

  • Work closely with our Regional Sales team to help drive sale through the proper channels
  • Work closely with New Product Development on new products that National Accounts needs

EDUCATION & EXPERIENCE

  • Bachelor's degree required. Master’s degree preferred
  • Minimum 10 years in roles in food service industry and at least Director-level responsibility
  • Experience with “strategic” accounts is preferred (chains, institutions, consultants)

KNOWLEDGE & SKILLS

  • Strong analytic capability in using data to navigate strategy and results
  • Ability to consistently demonstrate sound judgment in decision making
  • Excellent interpersonal skills and ability to deal positively with conflict
  • Efficient and effective time management and organizational skills
  • Demonstrated ability to communicate at all levels and across all functions of Hoshizaki and represent the enterprise effectively with customer and strategic partner organizations
  • Has a solutions mindset that addresses problems facing complex business situations
  • Proficiency in using Microsoft Office applications.
  • Can be remote
  • Ability to travel 50%

PHYSCIAL REQUIREMENTS

Non-Manufacturing:

  • Typically work is in an office environment where the noise level is low to moderate.
  • Requires standing and/or sitting for prolonged periods of time.
  • Ability to lift boxes/materials weighing up to 10 lbs.
  • Requires telephone work and/or computer work, as well as interactions with other employees and customers.
  • Ability to read, write, listen, and communicate effectively.

Hoshizaki values Trust, Compliance, Transparency, & Collaboration




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