Office Assistant

3 weeks ago


Palo Alto, United States Robert Half Full time
Job DescriptionJob Description

We are offering a contract for an Office Assistant position in Palo Alto, California. This role is in the education industry and requires presence in the workplace a few days a week.


Responsibilities:

• Manage and process transcripts and diplomas, ensuring accuracy at all times.

• Handle verification tasks including mailing of diplomas and processing verifications.

• Respond to inbound phone calls, providing information about transcripts and diplomas.

• Acknowledge and record all phone interactions for future reference.

• Provide administrative support to the Registrar's Office.

• Use accounting software systems and CRM tools to maintain accurate department records.

• Employ knowledge of computer programs like Banner Ads and 'About Time' for efficient task completion.

• Perform clerical duties as needed, including billing functions.

• Actively engage in educational assistance tasks.

• Applicant must have a minimum of 1 year experience in a similar role.

• Ability to create and manage Banner Ads is desirable.

• Proficiency in using Computer Programs is a must.

• Experience in using CRM systems is crucial.

• Familiarity with About Time software is preferred.

• Excellent communication skills for Answering Inbound Calls.

• Must be able to handle Billing Functions effectively.

• Proficiency in performing Clerical Duties is required.

• Experience in managing Department Records is necessary.

• Capability of Verification tasks is important.

• Willingness to provide Educational Assistance when needed.



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