Office Lead

6 days ago


Palo Alto, United States Flowly Solutions Full time

Flowly Solutions is actively hiring an office lead for our clerical team. This is a full time position with the intention of the employee growing in the position. The schedule is a day shift, Monday through Friday. We are flexible on the exact working hours. You must be available to work 40 hours weekly. No weekend work or overtime will be required for this role. You must have prior office and customer service experience to be considered for this job. We are willing to train the right candidate on our specific policies and office procedures. This position will require you to communicate directly with clients over the phone as well as complete back end clerical work. We are a relocation business specializing in moving, assembling and repair. We offer a variety of other services as well. Responsibilities: Overseeing a variety of paperwork processing and clerical duties Learning our computer systems to properly process orders and input data Working directly with shipping carriers to schedule pickups and deliveries Receiving incoming phone calls and directing customers to the correct point of contact Learning our products and services so that you are able to effectively communicate them Answering questions and seeking help if you are unable to do so Processing customer orders and taking payment information Organizing and processing forms and documents accurately Assisting in other areas of the office if it is required Qualifications: Prior experience working in an office setting is required for this position The ability to type effectively Strong computer and software knowledge Fantastic phone communication The ability to remain professional at all times The willingness to grow within the role Reliable transportation to work No formal education is required Benefits: Competitive pay and bonuses are offered for high performing employees Pay range from $25.00 - $30.00 per hour depending on experience Competitive medical and dental insurance plans 401k retirement plans Holiday Pay Flowly Solutions is an EEO - equal opportunity employer #J-18808-Ljbffr


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