Administrative Specialist I
1 month ago
We are providing an opportunity for an Administrative Assistant in the Portland, Maine, United States region. The individual will be responsible for various administrative tasks and customer service duties, all within a long-term contract employment framework.
Responsibilities:
• Administer operational support to department leaders, enhancing efficiency.
• Efficiently handle incoming calls, emails, and visitors, ensuring optimal customer service.
• Schedule and coordinate meetings, meticulously tracking expenses.
• Assist in coordinating department events and support project data collection.
• Oversee the maintenance of office supplies and equipment to ensure a well-organized work environment.
• Act as a reliable source of departmental policies and procedures.
• Showcase professionalism and discretion while interacting with all customers, including employees, members, and the public.
• Provide aid for departmental projects encompassing reporting and basic analysis.
• Manage multiple projects by effectively prioritizing workload.
• Handle data entry tasks and maintain accurate customer credit records.
• Proficiency in answering inbound calls, demonstrating excellent communication skills• Strong customer service skills with a focus on customer satisfaction
• Proficiency in data entry, ensuring accuracy and meticulous attention to detail
• Experience with email correspondence, demonstrating strong written communication skills
• Ability to manage both inbound and outbound calls efficiently
• Proficiency in Microsoft Excel for data management and analysis
• Experience with Microsoft Outlook for email and calendar management
• Proficiency in Microsoft PowerPoint for creating meticulous presentations
• Proficiency in Microsoft Word for document creation and editing
• Ability to schedule appointments efficiently, demonstrating strong organizational skills
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