Front Desk Coordinator

2 weeks ago


Santa Fe Springs, United States Robert Half Full time
Job DescriptionJob DescriptionWe are inviting applications for the role of a Front Desk Coordinator based in Santa Fe Springs, California. In this role, you will serve as a critical point of contact for our customers and will be responsible for various administrative tasks and customer service duties. This role offers a contract-to-hire employment opportunity.

Responsibilities:

• Serve as the first point of contact for visitors, providing exceptional customer service.
• Handle multi-line phone system, directing calls to the appropriate team members.
• Conduct administrative tasks such as data entry and organizing files.
• Utilize Microsoft Excel, Word, and Outlook to manage and update customer records.
• Provide concierge services as required, ensuring a high level of customer satisfaction.
• Utilize strong interpersonal skills to interact effectively with customers and team members.
• Resolve customer inquiries promptly and professionally.
• Assist in processing customer applications and maintaining accurate records.
• Monitor customer accounts and take necessary actions as required.
• Provide administrative assistance to various team members as needed.• Proven experience in Administrative Assistance
• Proficiency in answering Multi-Line Phone System
• Experience in providing Concierge Services
• Strong Customer Service skills
• Proficiency in Data Entry
• Excellent Interpersonal Skills
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in Organizing Files
• Must be able to work in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to handle and prioritize multiple tasks
• Problem-solving and decision-making skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Must maintain professionalism and a positive service attitude at all times
• High school diploma or equivalent preferred.

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